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Care Solutions - Health, Aged and Community Care

Finding the right insurance solutions for the not-for-profit and profit-for-purpose community, aged and health care organisations whose primary purpose may not necessarily be revenue generation or profitability.

As the health, aged care, and life sciences industries undergo constant change, organisations and providers must keep up with the often competing demands of clients and their families, regulators, and financial stakeholders.

In this ever-changing environment, you need to comply with government regulations, maintain quality services, and control costs while keeping an acute eye on new and agile competitors, continual changes to funding arrangements, and rapid technological advances.

But with challenge comes opportunity. Marsh’s Health, Aged Care, and Life Sciences Practice is dedicated to solving risk issues for all types of health care providers. We can help you thrive by identifying solutions for the risks that could undermine your strategy, operations, and success.

Our team — which includes claims and risk management specialists — will work with you to put effective risk management plans and control actions into place. Using the resources from other Marsh & McLennan Companies businesses enables us to help you solve several challenges.

The result: access to a range of risk and insurance broking services that help you achieve your objectives and protect your organisation’s future by reducing costs and controlling risk.

Health Care

The health care sector faces unique and changing challenges, including: falling reimbursement levels and the increasing cost of care; rising medical negligence claim values; frequency of employers’ liability claims; rising costs of medical indemnity; abuse, patient safety, and care quality; data security; issues with medical implants; and the increasing reliance on technology. Meanwhile, the interaction of and balance between the doctors’ cover (and its legislative requirements) and that of the corporation should be addressed.

By helping you identify and find solutions for the risks that could threaten your strategy, operations, and success, we can help you thrive.

Aged Care

With an in-depth understanding of today’s aged-care challenges, our team of health care insurance specialists have the knowledge and expertise to work with you to identify, assess, and prioritise the critical risks that may affect your business. Through our dedicated teams, we can arrange a comprehensive range of commercial insurance solutions, alternative risk programs, and risk consulting services.

Our solutions aim to improve operational resilience against risk, minimise the total cost of risk, reduce financial volatility, and maximise the value of the total spend. At the same time, it is important to ensure that you remain compliant and your reputation protected.

You must also watch out for new and agile competitors, continual changes to funding arrangements, and rapid technological advances. Amid these many and varied challenges, we understand you are required to attract and retain high quality talent, while delivering considerate and compliant care. Our specialists draw upon the wealth and resources of our networks’ global expertise, coupled with our local knowledge to help our clients large or small transform uncertainty into opportunity.

Based on our experience, we have developed with insurers tailored aged care products to suit industry-specific needs, including Aged Care Living — Industrial Special Risks (ISR) and Combined General Liability and Medical Malpractice Liability wordings. We also arrange a number of other relevant insurance and risk management products such as general insurance, management liability, cyber and crime, as well as warranty and indemnity insurance.

You can be assured that we have a strong background in crisis management, business continuity planning, and claims management. Bringing together a team of experienced claims professionals, including chartered loss adjusters and insurance consultants, our advisers have guided clients through some of the largest and most complex aged-care industry losses, enabling them to swiftly resume their business operations.

Learn more.

Life Sciences

Our understanding of the special risks facing life sciences companies has helped make us one of the leading brokers serving the sector, giving you access to a creative and expanding range of solutions in pharmaceutical, drug wholesale, nutraceutical, biotechnology, medical device and supply, and contract research.

In partnership with our wider network of Marsh & McLennan Companies, Marsh’s specialists can develop and implement strategies tailored to your unique needs.

Among our areas of specialty:

  • Large Life Sciences Practice worldwide. We serve all types of life sciences industries including, drug manufacturers, medical devices, laboratories, contract research organisations, clinical trials, manufacturing, contract manufacturers, and research and development institutions.
  • Product safety and performance. Our global team of product liability risk and claim specialists helps you understand the organisation’s risk profile, obtain appropriate coverage, and represent your best interests in claims matters to help maintain brand integrity.
  • Corporate governance, ethics, and compliance. By combining directors and officers (D&O) risk modelling with a deep global management liability group of claims and risk specialists, we can help your senior management team navigate today’s challenging financial, regulatory, and operational landscape.
  • Business continuity/resiliency/crisis management. Our broad array of consulting and placement services help you assess, quantify, and manage risks and to recover from potential disruptions to operations.

By helping reduce your total cost of risk with tailored solutions — insurance brokerage, advisory, and risk management services — Marsh can help you minimise the volatility and severity of risk, protect assets, and maintain profitability.


This page contains general information, does not take into account your individual objectives, financial situation or needs. For full details of the terms, conditions and limitations of the covers, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh Pty Ltd on request. Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) arranges the insurance and is not the insurer.