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REPORT

Vital Signs: Workforce Challenges for Aged Care

Better workforce management will underpin the aged care sector’s ability to cope with the long tail of COVID-19 and remain viable in a changing, aging world.

The pandemic has revealed and amplified the challenges faced by health and care systems around the world—perhaps nowhere more than in the aged care sector. The pandemic has strained providers’ finances and capacity; increased insurance costs and liability risks; and raised infection, disability, and mortality risks for some of society’s most vulnerable people.

Adding to historical financial difficulties and current pandemic-related challenges, demographic trends will likely intensify pressure on the sector in the coming years. More people over time will need senior care, increasing volume of demand. Meanwhile, care needs are growing more complex, which will push the sector to qualitatively reshape the nature of its work.

Thus while the challenges of COVID-19 necessitate a strong focus on short-term pandemic response, there is a broader impetus for change in the aged care sector.

Vital Signs: Workforce Challenges for Senior Care examines how better workforce management can be the foundation for the sector’s success during and beyond the pandemic. The report explores:

  • Three key risks - the workforce shortage, the skills gap and workplace health and safety challenges
  • Their implications for providers from decreased quality of care to increased operational costs
  • How providers can build back better from the pandemic by reshaping the employee experience and restructuring organisational ways of working

Learn more by downloading your copy of the report.

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”