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A Message to Our Clients


Marsh’s priority is the safety and health of our clients, colleagues and communities. As COVID-19 continues to affect how we all do business and interact socially, we want you to know that we’re here for you.

COVID-19 has raised a number of issues related to how companies can manage pandemic risk. From event cancellation and business interruption to employee health and safety, our clients are assessing the impact to their businesses. Marsh & McLennan colleagues are experts in people, risk and strategy, and we stand ready to assist you. Our client relationship managers are reaching out to clients, but please do not hesitate to call us with any questions or issues. You can also visit our Pandemic Risk Hub for access to additional insights and resources regarding COVID-19.

With regard to Marsh’s operations, we are taking guidance from local health authorities and making determinations as to what is best for our colleagues’ and their families’ personal safety. As a result, a number of our teams across the globe are working remotely or in staggered shifts in the office. We have the capabilities and plans in place to efficiently make this transition, and we expect that through this period we will maintain our level of service and ability to deliver to you valued insurance placement and risk advice.

We know you are dealing with the challenges of COVID-19 as we are and this is a rapidly developing situation. We will continue to update you on the latest insurance information related to pandemics, and on Marsh’s plans for managing through this event. In the meantime, if you would like to request a personal video conference with Marsh’s experts, please contact us at contact@marsh.com.

Thank you for your business, and please stay safe and healthy.




John Q. Doyle
President and CEO, Marsh

"Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by Jardine Lloyd Thompson Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions.

This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh on request.