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Cleanup Information and Claims Support for “Petya/GoldenEye” Cyber-Attack


On June 27, a ransomware cyber-attack — possibly the Petya virus or a variation known as GoldenEye — hit major government agencies and operations in the Ukraine and Russia and a range of companies throughout Europe, the US and Australia. Affected sectors include financial services, transportation, energy, manufacturing, and professional services, among others. In many cases, the attack led to suspensions of operations and significant business interruption.  

If your organisation has been impacted directly or indirectly through a customer or supplier, you should act quickly to contain the outbreak and collect information you may need to file a claim:

  • Work with your broker and cyber insurance carrier to access breach support and recovery services available under your policy.
  • Contact technology vendors, legal counsel, public relations experts, or other advisers who can help contain the outbreak.
  • Preserve information and document the timeline of the breach and recovery efforts, which you may need later to file a claim. 

Marsh is already actively working with clients in these regards. If you need help with any of these steps, please contact your Marsh cyber adviser or Marsh Risk Consulting via your Marsh client executive.

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by Jardine Lloyd Thompson Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions.