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Client Briefing: Update On Workers Compensation Schemes Across Australia


The past year has brought multiple challenges for employers in their management of workers compensation insurance. Across the privately underwritten schemes market conditions are changing and rates are beginning to lift for the first time in may years. 

In New South Wales, icare has drastically changed the agent selection process, which will reduce the panel of five agents to one sole agent (EML) for all new claims from 1 January 2018. Coinciding with this change will be the introduction of a new claims service model, a major development that icare says is designed to improve the claims experience of injured workers and employers.