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Client Briefing: Update On Workers Compensation Schemes Across Australia


The past year has brought multiple challenges for employers in their management of workers compensation insurance. Across the privately underwritten schemes market conditions are changing and rates are beginning to lift for the first time in may years. 

In New South Wales, icare has drastically changed the agent selection process, which will reduce the panel of five agents to one sole agent (EML) for all new claims from 1 January 2018. Coinciding with this change will be the introduction of a new claims service model, a major development that icare says is designed to improve the claims experience of injured workers and employers. 

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.