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Research and Briefings

Coronavirus resilience – preparing and responding to the Novel Coronavirus outbreak


Published on 12th February 2020

For much of the past few weeks, headlines around the world have been dominated by the novel coronavirus, also known as the Wuhan virus or Wuhan pneumonia.

As many firms plan for emergency situations that impact business continuity, most are not prepared for potential prolonged impacts on staff welfare, operations, supply chains, and the broader economy arising from a globally-spreading infectious disease.

Businesses are encouraged to invest the time now to review their resilience and crisis response strategies and plans in order to be well prepared for the potential impacts of the coronavirus.

This fact sheet provides guidance to businesses about the key actions to take when preventing, responding or recovering from an outbreak – including a 4-step action plan. Importantly, it also shares some practical steps you can take to reduce the risks to staff, customers and business disruption.

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.