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Lucky In An Unlucky Situation - Bourke Street Survivor's Return-to-Work Journey


On Friday 20 January 2017 Michelle Klobas began her day much like any other. She put her feet on the floor as she started getting ready for the day ahead, not knowing it would be many months before she would again feel the sensation of the surface beneath her.

Michelle was among dozens injured on Bourke Street that day, in a senseless tragedy that killed six bystanders and shook Melbourne and the rest of the nation. As a Principal in Marsh’s Workforce Strategies team in Victoria and a 26-year veteran of the workers compensation insurance industry, Michelle has had extensive experience in managing and consulting in workers compensation across employers, selfinsurance schemes and WorkCover agents.

“In the industry, we always talk about how everyone deserves to go home the same way they leave for work,” Michelle says.

“Unfortunately on that day I wasn’t able to do that."