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Lucky In An Unlucky Situation - Bourke Street Survivor's Return-to-Work Journey


On Friday 20 January 2017 Michelle Klobas began her day much like any other. She put her feet on the floor as she started getting ready for the day ahead, not knowing it would be many months before she would again feel the sensation of the surface beneath her.

Michelle was among dozens injured on Bourke Street that day, in a senseless tragedy that killed six bystanders and shook Melbourne and the rest of the nation. As a Principal in Marsh’s Workforce Strategies team in Victoria and a 26-year veteran of the workers compensation insurance industry, Michelle has had extensive experience in managing and consulting in workers compensation across employers, selfinsurance schemes and WorkCover agents.

“In the industry, we always talk about how everyone deserves to go home the same way they leave for work,” Michelle says.

“Unfortunately on that day I wasn’t able to do that."

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.