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Managing Workers Compensation in the Aged Care Industry


Australian aged care providers continue to face significant challenges when it comes to running their businesses, particularly in the areas of risk, strategy and people. Effectively managing workers’ compensation and safety risks requires organisations to adopt strategies that take into account the age profile of the workforce, the physical nature of caring, and the high rate of accidentsand incidents in the sector.

Data from Safe Work Australia illustrates the ageing nature of the workforce within this sector, with more than 40% of employees aged over 45. In addition, Safe Work Australia also found that the incidence rate for serious workers’ compensation claims in the 2013-14 financial year was two and a half times higher among residential care workers than the average for all industries. These figures also showed that the frequency of serious claims among residential care workers was more than three times higher than the average across all sectors.

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Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.