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COVID-19 is affecting the entire world, from local businesses to global enterprises. Our Pandemic Risk Hub is a centralised resource centre that offers insights, guidance and information to help you stay informed on what this global pandemic means for your organisation, whether your operations are in Australia or beyond.

It is important to take a People-First approach by listening to employees' concerns and preparing to amend policies and plans based on evolving advice from local governments and health officials. Account for financial, business, and personal impacts of these actions.




As COVID-19 makes its unprecedented mark on businesses and society as a whole by potentially changing the way we work and our way of life forever, we examine how organisations can prioritise their employees, whilst still meeting the needs of customers and looking after the broader community.

COVID-19: Expatriate employees temporarily returning to Australia or home country

Marsh’s expat medical cover tool helps employees better understand and take necessary action regarding international health policy limitations and the impact of Medicare in Australia.

COVID-19 People Risk key coverages and claims considerations

As COVID-19 continues to interrupt businesses, it is paramount for employers to continually review their risk profile and assess how their People Risk coverages may be impacted.

Working from home: Safe from coronavirus, but how safe is the new “workplace”?

As a result of COVID-19, many Australians now find themselves working from home for the immediate future. Employers need to ensure their employees are equipped and ready to work from home.

COVID-19: Infection Control in your Workplace

Employers may be familiar with basic infection control processes for communicable diseases. However, the highly contagious nature of COVID-19 means that basic infection control processes at workplaces may not be sufficient.

Insurance and Risk Response to the COVID-19 for Health and Aged Care

Marsh’s Care Solutions Practice Leader discusses the potential impact COVID-19 can have on community and the more vulnerable sectors, as well as how businesses can put their people first.



Business implications

As business operations are disrupted and companies are forced to adapt to changes triggered by COVID-19, we explore the immediate and long term implications this rapidly-evolving situation has on organisations and across industries.

Retail and Hospitality: Taking practical action in the face of COVID-19

As retail and hospitality businesses adjust to new realities in light of the Australian Government’s COVID-19 restriction directives, practical steps will help mitigate the impact.

Food & Beverage: Take a Risk-Agnostic Approach to Supply Chain Problems

Whether to manage a pandemic or other risk, food and beverage companies need to understand their entire supply chains, identify vulnerabilities, and take action when problems arise.

Asset Shutdown: Practical considerations for property owners & managers during COVID-19

Property owners and managers must take steps to protect their assets on idle or vacant premises during shutdowns due to the COVID-19 global pandemic.

COVID-19: Cybersecurity Checklist for Remote Working

With this Cybersecurity Checklist, learn how to better guard against cyber threats in the current remote environment.

COVID-19 Challenges & insurance implications for the Australian education sector

The Australian education sector, including schools and universities, is facing evolving and time sensitive challenges presented by the coronavirus (COVID-19) pandemic requiring much of the sector to consider their insurance coverage.

COVID-19: Managing Work Stoppages Under Construction Contract Works Policies

Many construction sites could be forced to close or have their work slowed. It is vital that companies respond without delay to reduce the potential for significant consequences later on.

COVID-19: The Impact on the Cargo Industry

The impact of the COVID-19 outbreak on supply chains will affect the cargo industry and could leave cargo owners and carriers less insured than they imagine.

COVID-19: What are the impacts on merger and acquisition activity

What does all COVID-19 mean for merger and acquisition (M&A) activity? Our Private Equity and Mergers & Acquisition(PEMA) team discusses what they have seen in the Pacific and Global market and how things may evolve.

COVID-19's Critical Disruption of Complex Supply Chains

The quest to be lean and agile through global just-in-time production leaves little room for resilience to sudden supply chain disruptors like COVID-19. How will industries cope?

Shipping industry’s impact from oil price volatility due to COVID-19

Due to the knock on effects of Covid-19, the marine transport and oil-trading industries should prepare by ensuring their insurance cover is as effective as practicable in this contango market.




The latest updates and discussions on key coverage issues faced by the Australian insurance market and organisations across the board.

COVID-19 Financial & Professional Insurance Coverage Considerations

Management’s response and actions re COVID-19 can be open for scrutiny, leading to possible D&O claims. We review key FINPRO insurance coverage implications.

COVID-19: Insurance Implications for Financial Institutions

Assessing the initial potential impact that COVID-19 may bring on financial institutions and their insurance.

COVID-19: Guidance on Trade Credit Policy Compliance

The COVID-19 pandemic has caused many companies to re-examine their credit insurance, particularly regarding policy compliance.

COVID-19: Next Steps for Your Cyber Insurance

Cyber policies offer incident response services that can help in the COVID-19 risk environment. Underwriters also have new concerns to be aware of for renewal discussions.

Aviation: Taking practical action in the face of COVID-19

Marsh shares some practical insurance considerations to support the aviation industry, one of the most impacted sectors as a result of COVID-19.

COVID-19: Implications for Cyber, Media, and Tech/IT Liability Coverage

COVID-19: Implications for Cyber, Media, and Tech/IT Liability Coverage. Risks and challenges may emerge with the adoption of social distancing and stay-at-home protocols to reduce COVID-19’s adverse effects.

COVID-19: Trade and Credit Insurance Implications

COVID-19 is set to have a much longer economic impact than analysts initially predicted, presenting risks to global trade and business operations. We discuss the implications and latest response from trade credit, political risk and surety insurance markets.

COVID-19: What Are the Management Liability Implications?

It is crucial that companies, directors and officers consider the potential management liability risks as they react to restrictions on operations and staff management brought by COVID-19.

How are Australian travel insurers handling COVID-19?

The outbreak of the coronavirus (COVID-19) has raised questions for Australian travellers about their insurance coverage and to what extent are they covered.

Coronavirus – Policy coverage concerns

The outbreak of a pneumonia in Wuhan, China, the novel coronavirus (COVID-19), raises significant issues for businesses globally. When it comes to insurance, pandemic and other outbreaks raise significant issues with coverage under various forms. In this environment, being familiar with your policy’s conditions and exclusions is an absolute necessity.




Risk management

How do organisations plan, respond to and recover from a pandemic like COVID-19? Has your business continuity plan been properly tested before being mobilised? What actions should you take now versus in six months time and are there alternative ways of managing risk? As businesses navigate through these questions, learnings from today will help to shape organisations’ preparedness for the next crisis.

Coronavirus Planning, Response, and Recovery

During a special Marsh webcast, panelists looked at how businesses can respond to and recover from the ongoing COVID-19 outbreak and prepare for future outbreaks.

Coronavirus resilience – preparing and responding to the Novel Coronavirus outbreak

Many organisations are unprepared for prolonged impacts on staff welfare, operations, supply chains, and the broader economy. Our Resilience Factsheet can help you prepare and respond during this uncertain time.

Pandemics – Addressing a Growing Threat to Businesses in Asia

Despite advances in medicine and improved infection control practices, this developing outbreak along with the swine flu and Zika pandemics in the last decade stand as stark reminders of the dangers posed by rapidly spreading disease.

New Coronavirus Outbreak: Immediate Steps for Multinationals

The World Health Organisation considers the emerging coronavirus outbreak “a high risk, regionally and globally,” underscoring how important it is for multinational organisations to take action now to protect people and operations.



Navigating through the pandemic lifecycle

Uncover the changing risks and issues businesses are facing throughout each phase of the pandemic lifecycle and explore ways to manage them,

Understanding the pandemic lifecycle


We are here for you

As COVID-19 continues to affect how we all do business and interact with one another, we are committed to continue to deliver timely and relevant information to our clients and broader community. If you have any questions or would like to have a conversation about the impact coronavirus is having on your business, please reach out to your Marsh representative, or email us here.

You can also follow us on LinkedIn to stay abreast on our latest updates. 

"Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by Jardine Lloyd Thompson Pty Ltd (ABN 69 009 098 864, AFSL 226 827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions.

This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh on request.