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Risk In Context

Into the Future of the Disability Royal Commission - Calendar of 2020 Events Released

Posted by Lyle Steffensen 15 January 2020

The Disability Royal Commission was announced in April 2019. Marsh Care Solutions understand that many Disability Service Providers have already been impacted by a number of sector commissions, investigations and reforms, with Providers monitoring the Aged Care Royal Commission closely. The Aged Care Royal Commission reminded all Care sector providers to consider: 

  • Initiating investigations into their records to ensure all matters identified have been adequately addressed and recorded
  • Creating taskforces including legal and financial counsel to assist with response to the Royal Commission
  • Notifying insurers of any allegations against their organisation which may turn into an insurance claim
  • Reviewing and updating policies and procedures to ensure their adequacy, completeness, and to ensure they remain current and effective
  • Educating staff, senior management and board members 

These are in conjunction along with several other initiatives to ensure continued quality of the delivery of their services and ensuring the safety of all involved. 

The Commissioners have not yet made a formal request to providers to provide information about violence, abuse, neglect and exploitation of people with disability, however have released a calendar of events for 2020, which is available at https://disability.royalcommission.gov.au/about/Documents/disability-royal-commission-calendar-of-events.-jan-jun-2020.pdf

The focus of February 2020 is on Engagement with Australia’s First Nations Peoples.

Marsh Care Solutions continue to work with our clients to implement systems which protect against abuse and neglect of vulnerable people in care, and to educate insurers on supporting this necessary and important industry.

Should you have any questions or wish to discuss your risk and insurance concerns, please contact Lyle Steffensen.  


LCPA: 20/008

Lyle Steffensen

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.