May 28, 2020
The COVID-19 pandemic is a rapidly evolving global event with no established playbook. As we navigate these uncharted waters, we find ourselves dealing simultaneously with the health, digital and economic crises.
Organizations are alternating between three phases: Return, Respond, Reinvent, depending on the course of the pandemic, government responses and the resilience of their industry and business.
Building Business Resilience - Spotlight Service Sector