Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.
We work with clients of all sizes to define, design, and deliver innovative solutions to better quantify and manage risk. To every client interaction we bring a powerful combination of deep intellectual capital, industry-specific expertise, global experience, and collaboration. We offer risk management, risk consulting, insurance broking, alternative risk financing, and insurance programme management services.
Since 1871 clients have relied on Marsh for trusted advice, to represent their interests in the marketplace, make sense of an increasingly complex world, and help turn risks into new opportunities for growth. Our more than 27,000 colleagues work on behalf of our clients, who are enterprises of all sizes in every industry, and include businesses, government entities, multinational organisations, and individuals around the world.
We are a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global professional services firm offering clients advice and solutions in the areas of risk, strategy, and people. With 57,000 colleagues worldwide and annual revenue exceeding $13 billion (as of 31 December, 2014), Marsh & McLennan Companies also include global leaders Guy Carpenter, Mercer, and Oliver Wyman.
The History of Marsh
Marsh has a rich heritage, spanning 140 years. Over our long and distinguished history, we have built up an incredible knowledge base to address tomorrow’s most challenging risks.
Under the name Marsh & McLennan Companies, Marsh has existed since 1871 and has been a pioneer in risk and insurance services for over 130 years. Throughout, we have demonstrated our industry leadership in numerous ways.
- We introduced the concept of the insurance broker acting as a buyer of insurance on behalf of clients, rather than as a seller of insurance. Today, we continue to add new value for clients through innovative insurance programmes and efficient placement processes.
- We pioneered the concept of self-insurance, with associated risk management actions to mitigate exposures. In 2009, our Risk Consulting Practice in the UK was named as the best risk management service provider in the European Risk Management Awards.
- We were the first broker to send risk experts to a catastrophe site - San Francisco in the aftermath of the earthquake. We are leaders today in evaluating catastrophe risk for clients and using the latest catastrophe modelling techniques.
- We arranged the first 'space-bound' life insurance coverage for Mercury astronauts. Currently, Marsh has the largest Aviation account world-wide.
- We introduced a suite of merger and acquisition solutions covering tax opinions, representations and warranties, and litigation buyouts to facilitate transactions and enhance their value. In 2005, our market-leading Private Equity and Mergers & Acquisitions (PEMA) Practice were advisers to over 400 deals in Europe.
In the UK, Marsh has grown both organically and through strategic acquisitions that have strengthened our expertise and resources.
- In 1980, Marsh acquired C.T. Bowring & Co in the UK.
- In 1997, we merged with Johnson & Higgins, further strengthening the Company's leadership in risk and insurance services.
- In 1998, we acquired the UK-based Sedgwick Group.
- In 2010, we acquired HSBC Insurance Brokers.
- In 2014, Marsh acquired Aberdeen-based Central Insurance Services.
- In 2015, Marsh acquired Leeds-based SME Insurance Services, considerably extending its reach across the UK's small and medium-sized enterprise sector.
Chartered Insurance Brokers
Marsh is proud to have been awarded the prestigious title ‘Chartered Insurance Brokers’ by the Chartered Insurance Institute (CII).
This title is only awarded to firms committed to developing and maintaining the knowledge and capability of their colleagues so that the service and advice they deliver is of the highest quality and standard.
Marsh also follows a demanding code of ethical practice The Greater Good, with regular colleague awareness events to ensure we work in an ethical manner that places the clients’ interests at the heart of everything we do.
Chartered status – granted by the Privy Council – is the industry’s gold standard for insurance brokers, which fewer than 5% of all regulated brokers have achieved*, and imposes an obligation to ensure that the advice, service, and ongoing support to you is:
- Of the highest quality.
- Based solely on your researched needs.
- Provided by someone operating within their level of competency.
In addition to Marsh holding chartered status at corporate level, many of our colleagues also hold chartered status as individuals. You are entitled at all times to request that an individual with chartered status handles a particular enquiry, or a list of colleagues with the relevant competency, by emailing firstname.lastname@example.org.
Marsh meets its obligations in many ways including:
- Our commitment to the technical and professional development of colleagues, through professional qualifications, for example.
- Ensuring all colleagues who deal with clients belong to the industry’s professional body, the CII, and adhere to the CII’s Code of Ethics, which is enforced through disciplinary sanctions.
- Adhering to the CII’s continuing professional development requirements, ensuring our colleagues keep their knowledge and skill-set up to date.
A chartered title is a commitment to an overall standard of customer excellence and professionalism.
When Marsh achieved Chartered status, Dr Alexander Scott, CEO of the CII said: “We have been impressed by Marsh’s dedication to developing their colleagues’ capabilities. As the first of the large, global insurance brokers to achieve chartered broker status, Marsh shows that organisations of all sizes believe that a commitment to professionalism can create a clear competitive advantage. Today’s announcement is an important milestone to building confidence and trust in the insurance sector as a whole.”
* Based on a comparison between the CII Chartered Brokers register and the Financial Services register of regulated intermediaries, February 2014.
Marsh conducts business consistent with the highest ethical and professional standards and will not tolerate behaviour that deviates from those standards. We will act with integrity, honesty, courage and mutual respect.
In particular, we foster a culture within the organisation in which bribery is never acceptable.
Statement by the Board of Marsh Ltd. on the UK Bribery Act
The UK Bribery Act came into force on 1 July 2011 and we would like to use this anniversary to highlight our Company's strong commitment to operating with a culture of the highest ethical standards and to restate our opposition to acts of bribery and corruption, whether committed by us or anyone associated with us.
The Greater Good, Marsh & McLennan Companies' Code of Conduct, remains a significant part of Marsh's culture and makes clear that we expect our colleagues to behave with integrity at all times. The Code says:
"We will conduct business consistent with the highest ethical and professional standards and we will not tolerate behaviour that deviates from those standards. We will act with integrity, honesty, courage, and mutual respect."
The subject of bribery and corruption remains high profile globally, while at home our regulator, the Financial Conduct Authority (FCA), continues to act against those firms which lack the appropriate controls.
Whether we are working with a client, colleague, or supplier, any actual or perceived acts of bribery would be seriously detrimental to our business and counter to our expected behaviour as set out inThe Greater Good.
Our obligations extend more widely than simply refusing to offer or accept a bribe. We must all be transparent and reasonable when giving or receiving gifts and entertainment, and convey our expectations to any third party with whom we do business that they are to uphold the same standards of anti-bribery and corruption when working on our behalf.
By being mindful of the clear ethical standards in The Greater Good and the anti-bribery and corruption guidance and training issued to all Marsh colleagues, we should all be clear about the Company's expectations and reduce the risks of bribery and corruption.
All our colleagues and clients are invited to read our Code of Conduct, The Greater Good.
Jane Barker Mark Weil
Chairman Chief Executive