Case Study: Forensic Accounting and Claims Services (FACS)

The Challenge

Our client sustained a USD73,000,000 property/time element loss to their facility following a hurricane. As a result of extensive damage to the port loading facility and refinery, we were faced with providing complex solutions in a very difficult working environment.

The Solution

Marsh’s Forensic Accounting and Claims Services (FACS) engaged with the client to assist them with the loss management and measurement. FACS ensured a rapid on-site presence at the facility, which enabled us to schedule meetings with necessary personnel around recovery efforts.

The Result

As a result FACS was able to calculate the complex property damage, BI and extra expense claim in a shorter period of time and achieve a highly satisfactory outcome for our client of over USD70,000,000. The claim was resolved within 17 months, despite the size and complexity of this loss.