Manufacturers rank cyber threats as high a concern as do companies in other industries, but their perceptions of supply chain risk and methods of measuring and managing cyber risk lag other sectors in notable ways.
The 2019 Marsh Microsoft Global Cyber Risk Perception Survey asked 1,500 managers at leading companies how they view and manage cyber risk in the context of a fast-evolving business landscape. A comparison of responses by manufacturers to those of other businesses reveals many similarities, but also several key differences:
Base: all answering; Manufacturing n= 209 (2017); n=241 (2019);
Other Industries n+1,185 (2017);n+1,271 (2019)
However, when asked to rank all other key business risks, manufacturers rank supply chain disruption much higher than other industries do:
Base: All answering: Manufacturing n=241 (2019); Other industries= 1,271 (2019)
Manufacturers are less confident in their ability to manage cyber risk today than companies in all industries. Looking at the three main areas of cyber risk confidence, manufacturers are both less “highly confident” and more “not at all confident” than other firms:
Base: All answering: excluding "don't know" responses; n=1,412 (2017); n=1,475 (2019)
While manufacturers expressed much higher levels of concern about supply chain disruption than did companies in all industries, manufacturers were not as concerned about risk presented by supply chain partners – a finding that is true across all sizes of firms.
% regarding each risk as "somewhat high" or "very high" by org size (annual revenue) Base: All answering (2019): Base varies as indicated.
Across several key dimensions, manufacturers apply a less strategically rigorous approach to managing cyber risk than do other industries.
% organizations that have taken each action above
Base: All answering: Manufacturing. n=173 (2019); Other industries n=877 (2019)
Read the report to explore the perceptions and approaches of leading manufacturers to cyber risk, and how they compare to the other companies surveyed.