Agfa HealthCare Damage Assistance Program
With DAsP insurance as an add-on to your DR services package or portable DR detector warranty extension, you can avoid unexpected, high repair or replacement costs. A fixed annual fee and minimal co-pay provide you the peace of mind of knowing you can depend on your portable detector – with no costly surprises.
DAsP insurance coverage may be purchased as an add-on to an Agfa HealthCare Service Maintenance Agreement at the time of purchase acquisition. If an insured panel is damaged and needs replacing, you can either continue the existing coverage on the replacement panel or purchase the coverage for a new 5 year term. The detector warranty does not include DAsP insurance coverage. DAsP coverage is an optional, but highly recommended, separate purchase that includes Technical Phone Support and on-site labor and travel for detector support only.
The DAsP program offers coverage for direct physical loss caused by a covered peril to your mobile medical equipment while in your care, custody, or control. Mobile medical equipment means diagnostic medical equipment designed or installed to be moved and used from location to location.
Diagnostic medical equipment includes, but is not limited to, ultrasound equipment, X-ray equipment, CAT scanners, and MRI scanners. – PER THE POLICY
Perils Covered and Excluded
The DAsP program covers risks of direct physical loss unless the loss is limited or caused by a peril that is excluded.
1.) Damage arising from the following factors are not covered: intentional damage; wear and tear, marring or scratching; flood on premises; earth movement; volcanic action; sewer backup; water below the surface; war and military action; orders of civil authorities (for example, seizure, confiscation, destruction or quarantine of property); nuclear reaction or radiation; contamination or deterioration (for example, corrosion, decay, fungus, mildew, and mold); pollutants; faults or defects or errors whether negligent or not in planning, zoning, surveying, siting, grading, compacting, land use, or development, or the design, blueprint, specification, workmanship, construction, maintenance, installation, renovation, remodeling or repair of property, including the materials used in the construction, remodeling or repair; man-made electrical currents, including surges or arcing; and temperature or humidity (for example, dryness, dampness, humidity or changes in or extremes of temperature). Damage caused by or resulting from criminal, fraudulent, dishonest or illegal acts is not covered.
2.) Mechanical breakdown is covered if detector is installed, equipped and maintained as recommended and inspected monthly.
3.) Additional repairs, adjustments or troubleshooting of any other DR component, or lost revenue from downtime, is not covered.
4.) Stolen, missing or lost detectors are not covered.
Note: DAsP insurance does not include coverage for replacement of batteries. Batteries are consumable items excluded from supplier’s warranty. The battery life depends largely on whether the customer follows the instructions about charging the batteries.
Notification of a damage claim must be made within ten (10) days of the loss. Written proof of the damage is required when submitting a claim.
For more information please contact Marsh Inc.:
This insurance program is underwritten by: American International Group (AIG), New Hampshire Insurance Company.
The information provided above is only a general outline of coverages available. For exact terms, definitions, limitations, and exclusions, please speak with your licensed Marsh Inc. insurance broker, or refer to the policy wording. A copy of the program policy program is available upon request.
Note: The DAsP insurance program is not a solicitation by Agfa HealthCare to sell insurance to customers. DAsP coverage is provided through The New Hampshire Insurance Company or their locally licensed partner or owned insurer to comply with local regulations and the overall global program is sold, placed and administered by Marsh. All questions and applications for insurance should be directed to Marsh. Purchasers of DAsP coverage are not entitled to a refund of any DAsP premiums, in the event AIG issues a refund to Agfa HealthCare based on a claims history of all Agfa HealthCare DAsP customers.