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Technology Industry Risk Study

Resiliency & Trust

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A discussion of the critical risk areas most likely to challenge technology companies' growth and value.

Tamika Puckett of Zoom Video Communications and Martha Szatkowski of Groupon join Marsh's Liz Walker and Jim Prosser from Edelman to review how their companies have responded to the pandemic and what resiliency has meant for their organizations. The panel dives deeply into the various components of trust and how each stakeholder must be addressed to build trust.

Meet the speakers

Tamika Burgos-Puckett

Tamika is the Head of Cyber Security Risk Management for Zoom Video Communications. Tamika possesses 15+ years in developing and leading risk management programs, and previously served as the City of Chicago's first Chief Risk Officer. Prior to that, she served as the Director of Enterprise Risk Management for the City of Atlanta/Hartsfield Jackson Atlanta International Airport. 

Martha Szatkowski

Martha is the Vice President of Risk and Global Operations for Groupon. She has worked in risk management for more than eight years and practiced for more than a dozen years before joining Groupon. She is a graduate of The John Marshall Law School and earned a bacherlor's degree from Indiana University.

Liz Walker

Liz is Marsh's Strategic Claims and Engagement Leader. Based in Chicago, Liz is responsible for executing Marsh’s digital claims strategy and advising its clients on complex claims strategy. She joined Marsh in 2020 from GroupOn where she was director, enterprise risk and global insurance. In 2018, she was named one of the Business Insurance Women to Watch.


Global Technology Industry Risk Report