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Risk in context podcast: Mobility after the pandemic

Marsh’s James Rose and Phil Hobson look at how the COVID-19 pandemic has affected mobility trends and how retailers, automakers, and others are adapting to changing customer demands.
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11/11/2021

The COVID-19 pandemic has transformed many aspects of daily life. And it’s bound to have lasting effects on mobility.

In this episode of Marsh’s Risk in Context podcast, Marsh’s James Rose and Phil Hobson discuss new trends in mobility and their implications for companies across different industries.

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Key takeaways

The pandemic has changed consumers’ personal habits, including the way they shop, creating both challenges and opportunities for businesses.

Companies have had to adapt accordingly, introducing concepts such as contactless delivery and last-mile logistics.

Micromobility solutions are now being used in different ways, including in platform crossovers that create new risks and insurance exposures.

Disruption is a continuum and companies need to pivot their business to continue growing without impacting their core purpose.

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