Professional Indemnity insurance claims nearly double in five years: Are your members covered?

Professional bodies must act now to protect members and meet evolving expectations.

Professional Indemnity (PI) insurance claims are climbing sharply across Asia, with Marsh data showing they nearly doubled between 2019 and 2024. The trend underscores how professionals are operating in an increasingly complex environment, where exposures are mounting and protection has never been more critical.

Why associations should offer PI insurance

Regulatory scrutiny of professionals across Asia is intensifying, particularly in sectors such as healthcare, law, and engineering. PI insurance schemes are designed to protect members against claims that could result in significant financial and reputational consequences.

For associations and professional bodies, this is not just about compliance. By offering sponsored PI insurance programs, they play a critical role in ensuring members have access to comprehensive, reliable protection. In doing so, they reinforce their relevance, build trust, and deliver tangible value at a time when exposures are rising.

Legacy PI insurance schemes don’t cut it anymore

Legacy insurance schemes that rely on manual processes and fragmented systems can no longer keep pace with evolving expectations. Professionals now demand quick digital access, flexible cover options, and seamless claims support. Associations that fail to evolve risk compliance challenges, reputational damage, and dissatisfied members.

How Marsh enables compliant, digital-first PI insurance programs

Marsh works closely with professional bodies and associations across Asia to design and manage affinity insurance programs that meet rising standards for compliance and convenience while reinforcing member trust.

We combine three of our critical strengths:

Tailored sponsored programs
We build compliant Professional Indemnity schemes with flexible top-up options and add-ons like cyber cover, designed for your members' specific risk profiles.
Digital delivery via Bluestream
Bluestream, Marsh’s proprietary platform, provides seamless enrolment, online payments and claims handling, all within a secure and scalable environment.
End-to-end program management
Marsh delivers complete lifecycle support including engaging insurers and designing products, driving uptake, ensuring compliance, and analysing program performance.

Case study: How an association in Asia upgraded its Professional Indemnity scheme

An Asia-based association offering compulsory PI insurance to its members sought a new platform that could deliver enhanced features. The goal was to provide members with a smoother, more flexible experience, while ensuring compliance and broadening coverage options.

In partnership with Marsh, the association launched a new online Professional Indemnity portal. The platform featured:

Secure multi-factor authentication.
Streamlined online enrolment for greater convenience.
Digital claims handling supported by an end-to-end process.
The ability to offer optional covers for broader protection.

Shortly after the launch, most members successfully renewed their cover online. The project ensured a seamless transition of historical data, strengthened the compulsory PI program, and expanded value with optional extensions.

By combining insurance placement, administration, and digital capabilities, Marsh helped the association deliver a sponsored program that not only meets regulatory requirements but also exceeds member expectations for convenience, security, and choice.

Why Marsh

For the past 20 years, Marsh has delivered proven, compliant, member-first affinity insurance schemes, including MEDEFEND, our holistic Professional Indemnity scheme for medical professionals. We are the leading broker in Singapore, Malaysia and Hong Kong, for more than 25,000 doctors, 108 medical groups and 6,500 lawyers. With a deep understanding of the challenges associations face, Marsh’s experts help you deliver lasting member value while reducing the burden of administration and compliance.