Mercer Marsh Benefits

Employee Benefits and Technology Trends Report

A digital-first approach to benefits in a post-pandemic world

Employee benefits programs — and the teams that deliver, manage, and report on them — have been thrust into the spotlight, with increased C-suite attention.

The importance of providing a globally-consistent employee experience has also grown exponentially, accelerated by the COVID-19 pandemic. Well-being was unsurprisingly a key focus in terms of support and funding, and investment in employee benefits and technology increased across the board.

However, organizations still have significant work to do when it comes to maximizing their use of data and analytics.

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