Skip to main content

Press release

eAutoGen Capital and Marsh launch AutoGen Plus, an extended warranty program for used cars

Kuala Lumpur, September 26, 2022 – Marsh, the world’s leading insurance broker and risk advisor, and eAutoGen Capital, the technology partner of Federation of Motor and Credit Companies Associations Malaysia (FMCCAM), today announced the launch of AutoGen Plus. An extended warranty program designed to enhance the safety of driving used cars, AutoGen Plus can also mitigate the financial impact caused by rising out-of-pocket repair expenses associated with ageing vehicles.

Created with FMCCAM, and supported by The Ministry of Transport, AutoGen Plus was launched at an event graced by Yang Berhormat Dato Sri Alexander Nanta Linggi, Minister of Domestic Trade and Consumer Affairs. 

It has been estimated that the global disruption of new vehicle supply, coupled with tax policies and the convenience of online purchases, is likely to lead to an annual increase of approximately 10% in the demand for used cars in Malaysia. AutoGen Plus provides up to RM20,000 coverage (subject to car model) for engine and transmission repair for used cars that have been registered in Malaysia for a period of 10 years or less. To support road safety, the program also includes pre-purchase inspection and regular maintenance as per manufacturers’ recommendations. Car owners can also use the platform to connect with more than 200 authorized car inspection and repair workshops.

“Through AutoGen Plus, we want to deliver an excellent ecosystem for the used-car marketplace. By offering easy access to services through our innovative digital platform and preventive care through regular maintenance, we aim to enroll 400,000 used cars per year. Our goal is to boost confidence in the used car market and to foster the trust between sellers and buyers,’ said Ms Karen Wong, CEO eAutoGen Capital. 

“AutoGen Plus ensures that buyers are fully informed regarding the state of used vehicles they intend to purchase, while having access to affordable after-sales services and repairs. The program will help create a market landscape that benefits all stakeholders, including car dealers, consumers, financiers, insurers, regulators, NGOs, and service centers,” said Datuk Tony Khor, President, FMCCAM. 

AutoGen Plus is powered by Marsh’s Bluestream digital platform that will support the program’s repair management capabilities, data analytics for enhanced business intelligence, and customer life cycle management. “Marsh has over two decades of experience in designing, building, and implementing successful automotive protection programs embedded with insurance solutions across the world. We are pleased to be a part of this program to provide affordable protection and timely after-sales service for used car owners, unlocking more growth opportunities for the auto industry in Malaysia,” said Ahmad Mahfuz Ismail, Consumer Affinity Leader, Marsh Malaysia and CEO of Marsh Takaful Brokers.

About eAutoGen Capital Sdn Bhd 

Founded in the year 2022, eAutoGen Capital Sdn Bhd (“eAutoGen”) offers car extended warranty programs to aged and used car owners with features designed to benefit them via better products, accessibility and affordability.  eAutoGen is also one of the technology partners of the Federation of Motor & Credit Companies Association (FMCCAM) and with its network of used car dealers and our strategic collaborations, we aspire to champion the rights of both consumers and dealers in the automotive industry while improving the transparency in the used and aged car ecosystem. For more information, visit our website at www.eautogen.my.

About Marsh 

Marsh is the world’s leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. For more information, visit mmc.com, follow us on LinkedIn and Twitter or subscribe to BRINK.

Media contacts

Placeholder Image

Phyllis Cheng

Vice President, Corporate Communications, Marsh Asia

  • Singapore