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Marsh Professional Indemnity Insurance Top-up: Making a claim seamlessly

Notify claims

01/01/2025

As an insured legal practice with Marsh Professional Indemnity Insurance Top-up, Marsh can provide prompt assistance and advice when the insured legal practice receives a writ of summons, Letter of Demand, notice from a disciplinary board, a complaint of legal threat, or becomes aware of circumstances that could potentially lead to a claim. 

Our efficient claims process

With Marsh Professional Indemnity Insurance Top-up, you gain access to a dedicated team that ensures a smooth and efficient claims process, offering you reassurance and peace of mind.

The claims process begins with Marsh reviewing your notification (with the relevant documents) before forwarding it to the underwriting insurer and the insurer’s claim administrator. Depending on the nature of notification, a panel solicitor (PS) may be appointed to assist with the claims management.

Claims Flow Chart 

A dedicated panel of solicitors at your service

Our clients can access our carefully chosen panel of solicitors across the Peninsular of Malaysia. The solicitors are appointed based on their track record, experience, and expertise. The panel is committed to providing prompt support and advice to legal practitioners facing actual or alleged claims of negligence and/or misconduct.

FAQs

For a Claim

As soon as you receive or become aware (but no later than 60 days therefrom) of a demand for or an assertion of a right to compensation/damages or an intimation of an intention to seek compensation/damage, e.g. when you receive a letter/notice of demand, or a letter with allegations made against you, or you were served with a writ/summons, counter claim or notice of third party proceedings.

For a Potential Claim

As soon as you become aware (but no later than 60 days therefrom) of any fact, circumstance or event which you reasonably anticipate could give rise to a claim against you in the future, e.g. when you discover an error/omission, embezzlement or fraud involving clients monies or a complaint has been lodged against you with the Advocates & Solicitors Disciplinary Board.

No. 

Your premium will not increase even after the insurer made an actual payment on your claim.

There is no Base Excess (BE) payable under the Marsh Professional Indemnity Insurance Top-up policy.

Our people

For Mbar enquiries:

Phone: 03-2723-3241 
Email: mbar@marsh.com