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Catherine Osborne

Catherine Osborne

Chief Claims Officer, Marsh Pacific

  • Australia

As Chief Claims Officer, Catherine Osborne oversees the claims function and strategy for the Marsh Pacific region, leading teams to create the best claims experience and efficiencies for Marsh’s clients and business. She is also a member of the Marsh Pacific Executive Committee, and works closely with Marsh’s legal team.

Catherine’s deep experience as a lawyer and company director has been pivotal in guiding Marsh’s clients through large complex claims, ensuring they always receive the best advice and advocacy from negotiations to settlement.

Prior to joining Marsh in 2022, Catherine was a partner in a leading Australian law firm for 20 years, where she represented some of Australia’s leading finance and insurance industry clients in areas such as professional indemnity, directors and officers litigation, cyber risk, privacy, liability and construction claims, class actions and commercial litigation. She was also involved in some of the largest and most sensitive cases involving ASIC, APRA, the ATO and the ACCC, and has had significant experience with Royal Commissions, including HIH, AWB, James Hardie, Institutional Abuse and Financial Services.

Catherine has also held various directorships over the past 20 years across the arts, sports, education and financial services sectors, including nine years as Non-Executive Director of Zurich Australian Superannuation Pty Limited.

Catherine lives and works in Sydney, Gadigal land.

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”