Airports

The rapid increase in innovation and digital transformation of airports has created more complex risk profiles and interdependent ecosystems. Marsh’s risk management and insurance programs help airport owners and operators manage today’s volatility and plan for the future.

The airport of today is focused beyond improving the passenger experience and operational efficiencies. It now encompasses smart security and green initiatives, while continuing to push for revenue growth.

Given the duration and impacts of the COVID-19 pandemic, airport owners and operators around the world are faced with unprecedented volatility. As the trajectory of the pandemic has been asymmetrical, it has been very difficult to accurately anticipate future developments and produce meaningful medium term financial forecasts. This ongoing volatility has resulted in an appropriate focus on organisational resiliency, operational excellence, and a critical review of annual operating expenses.

Protecting and unlocking new growth possibilities

Marsh has created a dedicated Airports Group to provide industry-leading thought leadership, data-driven insights, and actionable intelligence to our clients.

Our mission is to help you better manage current risks and anticipate emerging risks, objectively assess the impact of risk on your business, and contribute to the development of a risk management philosophy that is appropriate for and responsive to the airport sector’s new trading environment and the global risk landscape’s ongoing volatility.

By leading with a “risk before insurance approach in supporting airports worldwide, we take a holistic view to understand, manage, and mitigate your risks and leverage knowledge and experience from across Marsh McLennan's businesses.

You can rely on our sector expertise built on risk management leaders within the airport industry and our specialist airport hubs in every region.

Our products

300+

airport clients

40%

of the airports in the Top 20 Skytrax 2021 ranking choose Marsh

US$40

billion in airport construction projects

FAQs

Although the ranking of the key risks and challenges for airports varies by region, owners and operators are consistently addressing ESG issues, the build out of automation and digitisation programs, the optimisation of airport infrastructure and capacity, physical and cyber safety and security, and strategic workforce planning.

COVID-19 has led to a fast track in innovation at airports and the necessity to adopt smart technologies in order to provide a safe and contactless environment for passengers and the wider airport community.

With this drive towards digitalisation, airports have effectively changed their risk profile. Their greatest exposures have shifted away from physical terminal assets to a new world of digital assets and online risks. They need to ensure that they evolve their risk methodology and reassess their fitness for a post–COVID-19 digital era of travel.

Climate change has the potential to affect airports’ business through physical, transitional, and regulatory changes. Airports should prepare and respond by understanding and minimising direct and indirect impacts associated with climate change, cost-effectively reducing energy and greenhouse gas emission levels, and meeting relevant regulatory requirements.

Possible mitigation strategies include carbon-offsetting, incentives for fuel-efficient aircraft or electric aircraft, sustainable water and waste management policies, and sustainable energy consumption policies.

Our people

Image placeholder

Paul Barker

Head of Aviation, Marsh Specialty, Pacific

Image placeholder

Robert Gardiner

Head of Property Risk Solutions

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”