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Management of organisational change

Minimum staffing

Organisational change – ranging from mergers and acquisitions to shifts in reporting lines to movement of staff and more – is a normal part of business life. For organisations where major hazard risks are present, highly reliable systems must be in place to manage these types of changes in order to ensure the safety of people and property, and protect against potentially devastating incidents and high-value losses.

In the energy and power industry, some organisational changes – for example, changes to minimum staffing levels – are not always analysed and controlled as thoroughly as engineering and plant operating changes.

Compared to engineering changes, the impacts of organisational change are typically less understood, and the risk assessment processes less robust. In general, organisational changes are made by management in a “top-down” manner, with risk assessments typically carried out after a change is decided and/or in place.

This report aims to help onsite operational teams identify various types of organisational change, and provides practical guidance on how to manage them. It focuses on effectively identifying and managing minimum staffing levels – a key criteria during underwriting assessments by insurers.


This report has been produced by Marsh Specialty in the UK. Marsh Specialty is a trading name of Marsh Ltd.


Management of organisational change: minimum staffing

A position paper with processes, checklists, and practical guidance to help energy and power site leaders identify and maintain minimum staffing levels through various organisational changes.

Risk engineering position papers

Marsh risk engineers have published a suite of position papers that define best practices, and provide practical guidance for operational site leaders and teams in the energy power industry. Reports feature processes, checklists, case study examples, and technical information that will help to improve the operating procedures on site, and an organisation’s overall risk profile. 

This publication is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Marsh shall have no obligation to update this publication and shall have no liability to you or any other party arising out of this publication or any matter contained herein. Any statements concerning actuarial, tax, accounting, or legal matters are based solely on our experience as insurance brokers and risk consultants and are not to be relied upon as actuarial, accounting, tax, or legal advice, for which you should consult your own professional advisors. Any modelling, analytics, or projections are subject to inherent uncertainty, and any analysis could be materially affected if any underlying assumptions, conditions, information, or factors are inaccurate or incomplete or should change. LCPA 23/494

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”