Fintech

Marsh’s fintech team combines extensive experience in technology and financial services to advise on the appropriate insurance and risk management strategies.

Bringing together extensive experience in both the technology and financial services sectors, Marsh’s fintech team is ideally placed to understand the issues and advise on the appropriate insurance and risk management strategies. Far from being a sub-sector or niche activity, fintech is permanently transforming the financial landscape.

Australia has rapidly become a leading fintech hub, now ranked sixth in the world and second in the Asia Pacific.[1]

  • 80% of fintechs believe Australian fintechs are competitive on the world stage[2] 
  • Australia saw close to USD$900 million in fintech investment in the first half of 2021[3] and the industry is on track to reach $4 billion[4]
  • Fintech adoption in Australia is growing rapidly with almost 60% of consumers now using the services of at least one fintech company, up from 13% in 2015[5]

With extensive experience in both the technology and financial services sectors — and with large digitally-transforming financial institutions and some of the Australia’s fast-growing fintech companies among our client base — Marsh is ideally placed to understand the issues and advise on the appropriate insurance and risk mitigation strategies.

From start up to listing, Marsh is the risk advisory partner for the fintech sector

Fintech companies’ needs differ extensively, requiring a tailored approach. Marsh is committed to your needs. Our differentiators include:

Dedicated fintech practice

Leveraging the knowledge and experience of our Financial Institutions and Technology industry experts and our leading financial and professional liability specialists, Marsh’s Fintech Practice understands the unique needs of fintech clients and can help effectively manage and transfer their risks.

Strong industry knowledge and expertise

Our team’s wide-ranging insurance and risk proficiency allows us to tailor solutions for fintech companies across various industry verticals. We currently serve over 100 fintech clients in Australia, including non-bank lenders, payment providers, insurtech companies, neo/digital banks, digital asset companies, and personal finance companies. That means we understand the unique needs of each sector. Our broad client base also gives us knowledge of the common pitfalls and exclusions that insurers routinely add to policies for fintech companies.

Industry involvement and collaboration

We partner closely with some of the leading fintech businesses and associations in Australia to offer insight and knowledge across our client network and support the sector to protect and promote possibility through understanding and management of risk. We are proud to be a Platinum Partner of Insurtech Australia, and are committed to ensuring we are at the forefront of emerging risks when supporting our clients on their journey.

Coordinated global guidance and program management

As companies expand services beyond national borders, we will collaborate with our teams around the world to guide you through the global patchwork of local insurance regulations and help customise your insurance strategy.

Specialised products and services

Coverages include:

Services that keep pace with growth

Our clients include start-ups, public companies, and those planning to go public. Marsh is committed to growing with our clients and offering risk management solutions through the different stages of growth from start up to scale up through to sale and listing.

Products and services to address cyber risk

Cyber threats are substantially increasing and many insurers are taking corrective action on their portfolios. Our dedicated group of cyber insurance and risk specialists can offer valuable resources to help companies understand, measure, and manage cyber risks. We deploy cutting-edge risk analytics and models to help clients project potential losses from cyber events.

Peer benchmarking for fintech companies

Our expansive client base allows us to provide customised benchmarking as part of the overall risk management discussion to help fintech clients evaluate product pricing and determine limit adequacy. 

Assistance through the claims process and beyond

As fintech companies continue to innovate, risks that could lead to claims also increase. Our dedicated claims advocates help our clients navigate these claims, limit disruption to their business, and achieve the best possible outcome.

Find out how we can partner with you to manage your insurance and risk needs.

Sources:

1 Findexable 2021 Global Fintech Rankings
2 EY Fintech Australia Census 2021
3 The Pulse of Fintech H1'21, KPMG
4 FinTech Australia
5 EY Global FinTech Adoption Index

Sources:

1 Findexable 2021 Global Fintech Rankings
2 EY Fintech Australia Census 2021
3 The Pulse of Fintech H1'21, KPMG
4 FinTech Australia
EY Global FinTech Adoption Index

FAQs

While technology can reduce the frequency of various risks, it can also exacerbate severity as fintech companies rely more on technology and data to deliver products and services previously provided by traditional financial services firms. As they merge financial and technology opportunities, fintech companies also face new risks, including:

  • IT security, privacy, and cyber risk
  • Regulatory and compliance risk
  • Consumer class action
  • Professional services risk
  • Intellectual property risk
  • M&A risk
  • Risk of theft and fraud through electronic and non-electronic means
  • Employment practices liability, including allegations of third-party discrimination against customers or clients

Depending on your specific business requirements and risk profile there are a number of specialty insurance products you may wish to consider. These may include: professional indemnity, public liability, directors and officers liability, employers’ liability and cyber liability insurance.

Our specialist fintech team can work with you to determine the optimal coverages for your business to improve your risk resiliency. 

Our people

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Johannes D Veldsman

Head of Growth and Digital | Fintech Practice Leader

This publication is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Marsh shall have no obligation to update this publication and shall have no liability to you or any other party arising out of this publication or any matter contained herein.

LCPA 22/254

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”