Disability and community care

Providing risk and insurance advice for small community services organisations, local charities, state based NFPs, companies and national faith based organisations.


Our Community Care Practice has been created specifically for the disability sector, faith-based organisations, not-for-profit, profit-for-purpose and community services organisations. We provide straightforward, clear and grounded risk and insurance advice aligned with your organisation’s purpose.

We provide risk and insurance advice for small community services organisations, local charities, state based NFPs, companies and national faith based organisations.  

As community sector specialists, we engage on a regular basis with insurers who support faith-based organisations by forging strong relationships with the ‘traditional’ insurance as well as ‘non-traditional’ insurers in Australia, and overseas insurers in the UK and US.

We recognise that clients in the Community Care space face an increasingly complex legal and operational landscape. This has been brought into focus by the Royal Commission into Institutional Responses to Child Sexual Abuseas well as the more recent Royal Commission into Aged Care Quality and Safety and the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability. As a result of our involvement with wider industry networks, we are well placed to showcase the risk management work undertaken by various groups to the wider insurance market.

Faith-based organisations face specific impacts including falling congregation numbers, corresponding lower donation income, the need to remain current to changing social spiritual practices and beliefs, all of which present risks to the viability of churches in the long term. As a result, we understand faith-based organisations will need to reimagine accommodating changing social needs in a better way.

Mission, parachurch and wider care organisations face growing exposure as the governmental focus on home care, mission outreach, transparency of use of donations, and technology risks (app and technology platforms) is increasingly becoming the norm.

We walk closely alongside our community clients by designing risk and insurance solutions which support their vitality and viability as they navigate these challenges.

The information contained on this page provides only a general overview of subjects covered, is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. 

Our people

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Lyle Steffensen

National Practice Leader, Care Solutions

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”