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Mercer Marsh Benefits

Simplifying HR administration

The cost and administrative burden of employee health and benefits has long been a challenge. By simplifying HR administration, you can improve visibility, reduce risk, and ensure agility.

Costs continue to climb for employers

Whether it means providing traditional employee health and benefits programs, or an evolved plan that includes well-being initiatives, flexibility, and choice to attract, retain, and engage their talent.

No matter the program type, there is an increased focus on cost containment and simplification. In fact, risk managers across Australia and New Zealand rated two of their top 5 risks as governance and financial risks, as noted in the 2023 People Risk Report: Pulse Check.

Errors or poor decisions around design, financing, administration, and vendor management can have substantial implications for the business. Claims frequency and cost are rising, while employers have little visibility around what’s driving this cost, and have other fiduciary or compliance obligations to meet.

MMB can help you

Companies are increasingly looking to centralise decisions to improve visibility, reduce risk, and ensure agility in their local execution of their global benefits strategy that is aligned to their mission and values.

Mercer Marsh Benefits can work with you to:

  • Review all policies and guidelines and map responsibilities for benefits decision making to key roles.
  • Examine provider, employee, and leadership behaviors that may be driving benefit cost increases.

Though these actions to simplify HR administration, you will be able improve visibility, reduce risk, and ensure agility in your employee health and benefits program.


People Risk Report: Pulse Update 2023

Get a local perspective on the current state of people risk with the Mercer Marsh Benefits 2023 People Risk Report: Pulse check.

Based on a survey of 216 HR and Risk Managers in Australia and New Zealand, this report provides valuable insights into the evolving prioritisation of key people risks. 

Discover what these trends mean for your organisation and how you can better manage people risks in the years to come.


of HR and risk managers agree that governance and financial risks pose a serious threat to the business.


say increasing health, risk protection, and well-being costs are likely, and 45% say these risks could have a catastrophic impact.

Learn how we can help your human resources team save time and streamline processes by providing ongoing benefits support, administration, and effective communications.

Speak with one of our team today.

LCPA 24/046

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”