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Marsh's claims advocates have been involved in managing the successful outcome of some of the world’s largest and most complex claims.

Our global network of 1,800 claims and risk consultants work to control our clients' total cost of risk

Marsh delivers customized, innovative services and solutions across a broad spectrum of insurable and non-insurable risks, helping you reduce claims costs. Our specialized claims expertise is critical for organizations that want to manage risk, meet business objectives, and unlock opportunities.

While we offer the claims advantages of a large broker, we also provide local, client-centric service. No matter the size of the company, we focus on delivering the right solutions for each client. And we treat every claim as if it were our own.

Claims Consulting

Marsh integrates claim advisors as part of a client’s core services team.

Our state-of-the-art claims reporting system enables immediate electronic notification to markets, with return acknowledgments, while our claims consultants will work with you to assist in managing claim processes on your behalf, enabling you to concentrate on day-to-day business matters, while helping to maximize a fair recovery.

We provide progress reports and identify critical claims issues before they develop into challenges that could delay recovery.

To help you minimize your overall program costs, we work with you to develop a claim service plan that is consistent with industry best practices, which includes customized special claim handling instructions per market. We schedule formal claim reviews with knowledge of the timing of experience modification calculations, program adjustments, collateral reviews, and program renewals.

Claims Advocacy

The expertise of our claims advocates, combined with our market relationships, enables us to help you resolve, effectively and efficiently, even the most complex and potentially contentious claims.

Our industry-segmented and geographically diverse claims professionals offer strategic and practical advice on major claims, delivering solutions underpinned by our technical expertise and longstanding insurer relationships.

Marsh claims advisors support you before, during, and after a loss.