Public Sector

For public entities, including those in the municipal, education, healthcare, and non-profit industries, risk management is a key element of governance.

However, in the face of ongoing budgetary restraints, public organizations often need innovative strategies that can help lower the total cost of risk while still supporting frontline service improvements. As the pandemic recovery continues, many local governments are experiencing budget shortfalls due to dwindling tax revenue, record unemployment, and rising healthcare costs. The need to manage risks – while keeping down costs – has never been more critical.

With more than four decades of public sector experience, Marsh can help you assess your public sector’s current risk financing strategy and generate new savings through data-driven decisions. Using our expertise and industry-leading analytics platform, we’ll work with you to build your organization’s unique profile and determine an approach that drives value and mitigates risk.

Doctor touching on digital tablet and hologram modern virtual screen interface icons, Medical technology and futuristic concept.

Article

07/01/2024

Risk management for healthcare entities: Personal health information privacy and security

In Canada, healthcare organizations must adhere to the Personal Health Information Protection Act (PHIPA), as well as any provincial or local laws, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) in Ontario, which enforce protections around the collection, use, and disclosure of PHI.

Doctor working on a computer in hospital office with paperwork. Medical healthcare concept.

Article

06/24/2024

Risk management for healthcare entities: Physical protection of patient records

Patient records include any documents with patients’ personal health information (PHI), such as details about their past, present, or future physical or mental condition, healthcare plans, payments, or eligibility for healthcare.

Female doctor explaining diagnosis to her young patient

Article

04/04/2024

Risk management for healthcare entities: Strengthening patient documentation practices

Healthcare entities have a responsibility to provide safe and quality healthcare services to their patients and community.

FAQs

From cities and states to utilities and transit organizations, public entities are exposed to many types of risks, including:

Cyberattacks: Ransomware attacks against public systems have become increasingly common in recent years. These incidents not only have the potential to shut down administrative functions, but can also leave residents without access to vital public services. Public entities should prioritize efforts to protect their digital assets and the private information of citizens.
Reputation management: How governments respond to and communicate with constituents on a day-to-day basis and in crisis situations is critical. Heightened visibility across all digital channels requires stringent public relations policies and proactive planning in the event of an incident.
Fleet management: Distracted and impaired driving, as well as a shortage of experienced drivers, are just some of the factors increasing the risk of accidents, claims, and related costs. Public entities should establish and maintain fleet management strategies that promote safety, minimize exposures, and reduce costs.

Public entities should consider all areas of risk to plan for and minimize the impact of existing and emerging vulnerabilities. A comprehensive approach to these threats helps you not only manage cost, but also enhances the safety of staff and the public.

As a result of increased litigation, aging infrastructure, and elevated public scrutiny, public entities require a unique approach to insurance to protect their people and property, which covers:

Management and professional liability: These policies protect public entities and staff against circumstances not covered under a traditional commercial policy. This can include losses caused by a wrongful act resulting in a loss while conducting duties by or on behalf of the group.
Auto liability: Fire trucks, ambulances, police cars, buses, road and street maintenance vehicles, and other emergency vehicles all require coverage in the event of bodily injury or property damage.
Cyber risk: The resulting fallout of a cyberattack can include severe consequences for a public entity, such as data leaks, extortion, and fraud. This form of coverage typically includes expenses related to these consequences, as well as those stemming from related network or information security failures.

For public entities, developing a comprehensive approach to risk management means addressing each of these vulnerabilities and any related to their unique constituents or the day-to-day function of their work.

At Marsh, our analytics, risk management, and local teams can help you develop fit-for-purpose risk financing and management strategies to continue to support the public while mitigating risk.

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For public entities, including those in the municipal, education, healthcare, and non-profit industries, risk management is a key element of governance.

The Global Risks Report

Featured insights

Risk management for healthcare entities: Personal health information privacy and security

Risk management for healthcare entities: Physical protection of patient records

Risk management for healthcare entities: Strengthening patient documentation practices

FAQs

What risk factors do public entities typically face?

What is public entity insurance and what does it cover?

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