Imprint

Information of provider according to Section 5 Tele-Media Act (TMG) and the duties of information according to Section 15 Insurance Broker´s Act (VersVermV) and to Section 12 Finance Asset Broker´s Act (FinVermV)

Marsh GmbH
Lyoner Straße 36
60528 Frankfurt am Main
phone: (069) 905592 750
fax: (069) 905592 95 750
e-mail: info@marsh.de
https://www.marsh.com/de
Registered at Chamber of Commerce: Frankfurt a.M.
Register-No.: HRB 12141
Value Added Tax Identification No.: DE 811363733

Responsible according to press law:

Miriam Hahn

Managers:

Oliver Dobner, Jens-Daniel Florian-Jansen, Frank Harting, Mirela Radoncic, Nicolas Wettstein

Chairman of the supervisory board:

Dr. August Joas

Registered as insurance broker pursuant to Section 34 d (1) of the Trade Regulation Act (GewO) under registration number D-F7O2-9W3BX-25 and as financial investment broker pursuant to Section 34 f (1) No. 1, 2 and 3 of the Trade Regulation Act (GewO) and under registration number D-F-125-NYKM-76 at the regulatory authority, the Chamber of Commerce and Industry (IHK) of Frankfurt am Main, Germany.

Furthermore, registered as loan broker in Germany pursuant to Section 34 c (1) 1 No. 2 Trade Regulation Act (GewO) at the regulatory authority, city of Frankfurt am Main, trade business, Regulatory Agency, Kleyerstrasse 86, 60326 Frankfurt am Main, Germany, www.ordnungsamt.frankfurt.de.

Marsh offers advisory services to its clients.

Marsh shall receive an agreed remuneration – this could be a fee payable to Marsh by the client; a commission included in the applicable insurance premium; or a combination of a fee and a commission. In addition to these kinds of remuneration, Marsh shall also be entitled to separate remuneration from insurance companies for services rendered to them.

Marsh does not hold any direct or indirect investment of more than ten percent of the voting rights or capital of any insurance company. Similarly, no insurance company or parent company of an insurance company holds any direct or indirect investment of more than ten percent of the voting rights or capital of Marsh.

Joint registrar pursuant to Section 11a para. 1 Trade Regulation Act (GewO):

Deutscher Industrie- und 
Handelskammertag (DIHK) e. V. 
Breite Strasse 29 
10178 Berlin, Germany 
phone: +49 180 6005850
(German landline 0,20 €/call; mobile phone prices limited to 0,60 €/call)
The register can be inspected under: www.vermittlerregister.info

Arbitration bodies – for the out-of-court settlement of disputes – pursuant to Section 214 Insurance Contract Act (VVG):

Versicherungsombudsmann e. V. 
Postfach 08 06 32 
10006 Berlin, Germany

Ombudsmann Private Kranken- und Pflegeversicherung  
Postfach 06 02 22 
10052 Berlin, Germany

Consumer arbitration bodies – dispute settlement procedure pursuant Section 36 Consumer Settlement of Disputes Act (VSBG):

According to Section 17 para 4 VersVermV we are obligated to take part in dispute settlement procedures at the following consumer arbitration bodies:

Versicherungsombudsmann e. V. 
Postfach 08 06 32 
10006 Berlin, Germany

Ombudsmann Private Kranken-  
und Pflegeversicherung  
Postfach 06 02 22 
10052 Berlin, Germany

Online-Settlement of disputes pursuant to Art.14 para 1 Regulation on Consumer Online Dispute Resolution (ODR-VO):

The European Commission provides a platform for consumer clients to settle disputes online which can be found here: https://webgate.ec.europa.eu/odr/main/
Consumer clients have the possibility to use this platform for the out-of- court settlement of their disputes concerning contractual obligations. In this context, we refer again to our e-mail address: info@marsh.de

Complaint Management:

It is important to us to provide our customers with excellent service. We appreciate your feedback - whether suggestions or complaints. Our complaint handling guidelines describe how we proceed in the event that we have not met your expectations.

Please let us know the reason for your complaint by calling (069) 905592 333 or by sending an email to beschwerde@marsh.com. Alternatively, you may send your complaint to the following address:

Marsh GmbH
Qualitätsmanagement
Lyoner Strasse 36
60528 Frankfurt, Germany

Professional regulations:

Professional regulations concerning Marsh as an insurance broker can be viewed and accessed via the website www.gesetze-im-internet.de operated by the Federal Ministry of Justice and juris GmbH:

  • Section 34 d Trade Regulation Act (GewO), Section 34 f Trade Regulation Act (GewO) und Section 34 c Trade Regulation Act (GewO)
  • Sections 59-68 Insurance Contract Act (VVG)
  • Insurance Broker´s Act (VersVermV)
  • Finance Asset Broker´s Act (FinVermV)