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Rethinking Resilience with the Retail & Consumer sector

Escalating global geopolitical tensions are significantly impacting supply chains and consumer confidence. As a result, retailers are facing challenges in inventory management and pricing strategies, underscoring the urgent need for diversified sourcing and flexible supplier contracts. Compounding these challenges is economic uncertainty, marked by fluctuating currencies and rising inflation. Changing consumer preferences are increasingly evident, driven by ethical and sustainability considerations, compelling businesses to adapt while maintaining profitability through dynamic pricing models and focused procurement strategies.

Additionally, the increasing frequency of extreme weather events poses risks to physical assets in real estate and hospitality, requiring retailers to reevaluate store locations, implement robust disaster recovery plans, and invest in resilient infrastructure. The rise of cyber risks also presents a significant threat, with the potential for data breaches and supply chain disruptions. Retailers must strengthen their IT infrastructure with advanced cybersecurity protocols and regular security audits. Marsh’s expert teams in Property Risk Consulting (PRC), cyber insurance, ESG, and Sentrisk are well-positioned to support businesses in enhancing their resilience and ensuring they are equipped to respond effectively to not only respond to current threats but also proactively prepare for future opportunities, ensuring long-term stability and success.

Download the brochures to learn more about Property and ESP Panel Risks

Marsh and Mercer are proud to be a sponsor of the 2025 South African Council of Shopping Centres Congress

  • Dates: August 5 – 7, 2025
  • Location: Cape Town, International Convention Centre 

Stop by stalls 87-88 to chat with our team. Don't miss our breakout session on Wednesday, 6 August at 12:15 titled "Retail Real Estate at a Crossroads: Resilience Requires Rethinking Risk and Talent Together.

Contact us

Marlene Urquhart

Marlene Urquhart

Industry Leader: Retail and Real Estate, Marsh

  • South Africa

Keletjo Chiloane

Keletjo Chiloane

Career Consulting Lead, Mercer

  • South Africa

Tesantha Naidoo

Tesantha Naidoo

Senior Talent Strategy Consultant, Mercer

  • South Africa

Morne van Zyl

Morne van Zyl

Senior Managing Consultant, Property Risk Consulting, Marsh

  • South Africa

Jonah Chikuse

Jonah Chikuse

Senior Managing Consultant, Property Risk Consulting, Marsh

  • South Africa

Pieter Kruger

Pieter Kruger

Regional Leader, Corporate, Marsh

  • South Africa

Lorraine Amm

Lorraine Amm

Business Development Manager, Marsh

  • South Africa

Armand Malan

Armand Malan

Senior Consultant, Property Risk Consulting

  • South Africa

Tshegofatso Mphahlele

Tshegofatso Mphahlele

Graduate Trainee, Property Risk Consulting

  • South Africa

Take some time to view our Marsh LinkedIn page and Mercer Africa LinkedIn page

This is an informational marketing communication from Marsh Proprietary Limited, part of Marsh McLennan, and is not intended to create a relationship or to be construed as advice.

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