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Report

Is Your Business Ready to Unlock Cost-Savings Using Claims Data Insights?

Property, Casualty and Motor Claims Review 2025

The Property, Casualty, and Motor Claims Review  delivers a comprehensive analysis of 2025 claims trends across Employers' Liability (EL), Public Liability (PL), Motor, and Property sectors. 

Leveraging the advanced capabilities of Marsh’s Blue[i] Claims Analytics tool, the report visualises critical claims data to help you uncover cost-saving opportunities and develop tailored claims management strategies that can help reduce risk and drive commercial growth.

Download the full report now to access detailed insights and data-driven strategies that will help you reduce costs and stay ahead of emerging risks in 2026 and beyond.

What’s included in the report:

  • Claims Trends: Analyse shifts in claim frequency and severity driving overall increases in average claim costs.
  • Economic Influences: Understand the key drivers behind claims inflation across sectors, including wage inflation, care costs, and supply chain disruptions.
  • Industry Sector-Specific Insights: Detailed statistics on claims volume, costs, and primary causes in retail/wholesale, transportation, services (EL and PL), and energy (property).
  • Regulatory Changes: Key 2025 legal developments – including Martyn’s Law, the Judicial College Guidelines uplift, and the rise of group litigation – are driving increased coverage considerations and necessitating higher claims reserves.
  • Environmental and Health Risks: Explore emerging risks such as PFAS contamination, battery energy storage system (BESS) fire hazards, climate-driven extreme weather events, and rising workplace violence claims.
  • Future Outlook: Forecast ongoing challenges from persistent inflation, regulatory shifts, and evolving consumer expectations.

 

 


Key findings

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Claims inflation continues to drive average claims costs up across all sectors, which is partially offset by lower claims volumes.

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There has been a notable rise in the frequency of claims relating to violence in the workplace.

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Claims involving pedestrians and cyclists are on the rise – in the transportation sector, these claims are up 72% in the last 5 years.

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The impact of the 22% uplift in the 17th edition of the JCG guidelines is now being seen in damages settlements for pain, suffering, and loss of amenity.

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Care costs have almost doubled in the last 5 years, which significantly pushes up the cost of large injury claims.

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Group litigation orders and emerging environmental risks like PFAS contamination and BESS fire hazards are creating complex claims challenges.

Unlock critical insights and actionable strategies that will help you reduce costs and stay ahead of emerging risks in 2026 and beyond.


Report FAQs

It is a comprehensive analysis of claims trends and developments across Employers' Liability, Public Liability, Motor, and Property sectors in the UK for 2025, leveraging Marsh’s Blue[i] Claims Analytics.

Risk managers, claims professionals, insurance buyers, and business leaders seeking to understand claims trends, cost drivers, and emerging risks to improve claims management and reduce costs.

It combines extensive claims data analytics with expert commentary on legal, regulatory, and emerging risk developments, providing actionable insights tailored to multiple industry sectors.

The report analyses thousands of claims notifications from Marsh’s client base, supported by a Loss Data Library of approximately six million unique claims, ensuring robust and current insights.

It provides data-driven insights to identify cost-saving opportunities, understand inflationary pressures, anticipate regulatory impacts, and develop effective claims management strategies.

You can access the last version of the report here.


Download the full report now


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