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Report

Addressing the system-level resilience gap

A framework for organisations operating in urban and industrial areas.

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Urban and industrial areas are where people, assets, and critical infrastructure concentrate, and where climate-related disruptions manifest most acutely: a heatwave, flood, drought, or wildfire rarely remains a “local” physical hazard once it hits an urban environment. Impacts often cascade through shared systems – energy, water, transportation, telecommunications, healthcare, and supply chains –disrupting operations across entire value chains. This report helps organisations focus on these system-level risks and provides a repeatable, decision-ready approach to identify opportunities to build resilience in their wider systems, backed by practical checklists and real-world lessons.

Use this report to:

Spot your system-level dependencies, the external services and networks your operations rely on, and where cascading disruption can start.
Use a four-step risk management process to identify system-level dependencies, assess materiality, manage risk down, and transfer residual risk.
Put the approach into practice with real-world lessons and actionable checklists to guide engagement with cities, utilities, and other stakeholders.

This document and any recommendations, analysis, or advice provided by Marsh (collectively, the “Marsh Analysis”) are not intended to be taken as advice regarding any individual situation and should not be relied upon as such. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Marsh shall have no obligation to update the Marsh Analysis and shall have no liability to you or any other party arising out of this publication or any matter contained herein. Any statements concerning actuarial, tax, accounting, or legal matters are based solely on our experience as insurance brokers and risk consultants and are not to be relied upon as actuarial, tax, accounting, or legal advice, for which you should consult your own professional advisors. Any modeling, analytics, or projections are subject to inherent uncertainty, and the Marsh Analysis could be materially affected if any underlying assumptions, conditions, information, or factors are inaccurate or incomplete or should change. Marsh makes no representation or warranty concerning the application of policy wording or the financial condition or solvency of insurers or reinsurers. Marsh makes no assurances regarding the availability, cost, or terms of insurance coverage. Although Marsh may provide advice and recommendations, all decisions regarding the amount, type or terms of coverage are the ultimate responsibility of the insurance purchaser, who must decide on the specific coverage that is appropriate to its particular circumstances and financial position.

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Addressing the system-level resilience gap

Use this report to:

Act now to close the resilience gap