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How AI can create healthier, more engaged employees

Explore how AI is improving employee benefits through personalisation, healthier lifestyles and better outcomes measurement.

13/08/2026 · 1 minute read

How can employers use AI in employee benefits while reducing risk and improving outcomes? 

As AI moves beyond automation into more personalised and predictive applications, the focus is no longer just on efficiency. It is also on helping employers reduce the risks of poorly targeted benefits, low employee engagement and limited visibility into what is actually working. This conversation explores how AI can support more relevant benefits design, encourage healthier behaviours and give employers better insight into the impact of their benefits strategy.

In this episode of "Transforming Benefits with Technology", Kate Brown, Andrew Owens and Nicholas McMenemy discuss how employers can use AI to create more tailored benefits experiences, support healthier lifestyles and measure outcomes more effectively.

Key takeaways for employers

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AI can personalise benefits more effectively

Employers can use AI and predictive analytics to better align benefits with employee needs, life stages and workforce trends, helping reduce the risk of irrelevant or underused offerings.

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AI can support healthier lifestyles

AI tools can help employees work more efficiently, make better health-related decisions and engage with resources that support well-being.

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Success should be measured, not assumed

Employers need to track employee sentiment, engagement and business metrics to understand whether AI-driven benefits are delivering meaningful results.

Watch our previous episodes

About our speakers

Andrew Owens

Chief Technology Officer, Marsh Health and Benefits

  • United Kingdom

Andrew is a senior business leader with decades of experience in organizational transformation of both large software development organizations and overall software product businesses. He specializes in introducing and driving agile maturity within globally distributed development organizations. Successful track record of transforming businesses, with a particular focus on moving 'traditional' software businesses to enterprise SaaS businesses.

Kate Brown

Global Digital Leader for Marsh Health and Benefits

  • United States

Kate Brown is our Global Digital Leader for Marsh Health and Benefits. With more than a decade of experience across innovation, transformation and total health management, Kate brings deep expertise in employer-sponsored healthcare, benefit strategy, population health, virtual first care and value-based care. A recognized creative problem solver, she helps organizations shape more effective benefits experiences and outcomes.

Nicholas McMenemy

Region Leader and Managing Director, UK, Marsh Health and Benefits

  • United Kingdom

Nicholas McMenemy is Region Leader and Managing Director, UK, for Marsh Health and Benefits. An experienced consultant, leader and executive in UK financial services, he brings deep expertise across employee benefits, HR, wellness and employee engagement. Nicholas is passionate about helping employers improve the mental, physical, financial and social well-being of their people, while supporting stronger business performance. He is also a strong advocate for equality, diversity and inclusion.