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Risk in Context Podcast: Mobility after the pandemic

Marsh’s James Rose and Phil Hobson look at how the COVID-19 pandemic has affected mobility trends and how retailers, automakers, and others are adapting to changing customer demands.

The COVID-19 pandemic has transformed many aspects of daily life. And it’s bound to have lasting effects on mobility.

In this episode of Marsh’s Risk in Context podcast, Marsh’s James Rose and Phil Hobson discuss new trends in mobility and their implications for companies across different industries.

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Key takeaways

The pandemic has changed consumers’ personal habits, including the way they shop, creating both challenges and opportunities for businesses.

Companies have had to adapt accordingly, introducing concepts such as contactless delivery and last-mile logistics.

Micromobility solutions are now being used in different ways, including in platform crossovers that create new risks and insurance exposures.

Disruption is a continuum and companies need to pivot their business to continue growing without impacting their core purpose.

About our speakers

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James Rose

  • United States

James Rose leads the San Francisco Sharing Economy and Mobility team at Marsh. He has more than 15 years of experience advising clients in the technology and sharing economy industries, focusing on clients with technology platforms and independent contractor workforces.

Phil Hobson

Phil Hobson

International Affinity Leader

Phil Hobson leads Marsh’s International Affinity segment and is a member of Marsh’s international executive committee. He specializes in OEMs, affinity program management, and the sharing economy, and has global responsibility for relationships with some of Marsh’s largest clients. He has more than 30 years of experience within the industry, including 24 years at Marsh.