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GOVERNANCE

In Ireland, Marsh Ltd, trading as Marsh Ireland, is authorised by the Financial Conduct Authority in the UK and is regulated by the Central Bank of Ireland for conduct of business rules.

Marsh Ltd is a subsidiary of MMC UK Group Limited, it has a branch office in Dublin, Ireland and its ultimate parent company is Marsh & McLennan Companies, Inc (“MMC”). MMC is a publicly quoted, multi-national Group.

The Board of Marsh Ltd currently has four Non-Executive Directors, comprising the Chairman, the Vice Chairman and two independent Non-Executive Directors, who are independent according to the principles of the UK Corporate Governance Code 2012 (previously the Combined Code). The Board is collectively responsible for the performance and governance of the Company.

The Board has delegated day to day operational matters to the CEO. The CEO is supported by an executive group and Business Unit Committees.

Also in order to assist the Board in discharging its obligations the following Committees of the Marsh Ltd Board have been constituted:-

  • Audit Committee.
  • Risk Committee.
  • Remuneration Committee

Regulation

Marsh Ltd is authorised and regulated by the Financial Conduct Authority (FCA). Our Financial Services Register number is 307511. Our authorisation can be viewed on the Financial Services Register by visiting the website or by contacting the FCA on 0800 111 6768.

In Ireland, Marsh Ltd, trading as Marsh Ireland, is authorised by the Financial Conduct Authority in the UK and is regulated by the Central Bank of Ireland for conduct of business rules.

Making a Complaint

We constantly strive to provide our clients with excellent customer service and always welcome their views. We are committed to dealing with all complaints efficiently, effectively and fairly.

Our complaints handling procedures set out the process we will follow should you have reason to complain. These procedures follow the requirements and guidance of our regulator, the FCA.

A complaint can be made in writing, by telephone or in person.

Complaints should be directed to your usual Marsh contact in the first instance. Alternatively you can address your complaint to:

Head of Compliance, Marsh Ltd t/a Marsh Ireland, 25-28 Adelaide Road, Dublin 2
Tel: +353 1 604 8100; Email:  quality.feedback@marsh.com

If you are unhappy with our resolution to your complaint, you may be eligible to refer your complaint to the Financial Ombudsman Service.

Their address is: Financial Services Ombudsman Bureau, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2
Lo call: 1890 88 20 90, Telephone no: 01 66 20 899, Fax: 01 66 20 890
Email: enquiries@financialombudsman.ie

Further information can be found on the Financial Ombudsman Service website.

Registration Information

Name: Marsh Ltd.
Number: 1507274
Place: England and Wales
Office: 1 Tower Place West, London EC3R 5BU

Standard Disclaimer

The information contained within the ireland.marsh.com public web site is based on sources we believe reliable and should be understood to be general risk management and insurance information only. The information is not intended to be taken as advice with respect to any individual situation and cannot be relied upon as such.

Statements concerning legal, tax or accounting matters should be understood to be general observations based solely on our experience as insurance brokers and risk consultants and should not be relied upon as legal, tax or accounting advice, which we are not authorised to provide.