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GOVERNANCE

In Ireland, Marsh Ireland Brokers Limited, trading as Bowring Marsh, Guy Carpenter & Company and Marsh Ireland, is authorised by the Central Bank of Ireland.

Governance

In Ireland, Marsh Ireland Brokers Limited (MIBL), trading as Bowring Marsh, Guy Carpenter & Company and Marsh Ireland, is authorised by the Central Bank of Ireland ("CBI").

MIBL is a subsidiary of Marsh USA Inc. and its ultimate parent company is Marsh & McLennan Companies, Inc. ("MMC"). MMC is a publicly quoted, multi-national Group.

The Board of MIBL currently has one Non-Executive Director and seven other directors. The Board is collectively responsible for the performance and governance of MIBL.

The Board has delegated day to day operational matters to the Executive Chairman and some of its obligations to a number of Board Committees which are supported by a number of management committees.

REGULATION

MIBL, trading as Marsh Ireland, Bowring Marsh, and Guy Carpenter & Company, is authorised by the Central Bank of Ireland (C9898).

MAKING A COMPLAINT

We constantly strive to provide our clients with excellent customer service and always welcome their views. We are committed to dealing with all complaints efficiently, effectively and fairly.

Our complaints handling procedures [PDF] set out the process we will follow should you have reason to complain.

A complaint can be made in writing, by telephone or in person.

Complaints should be directed to your usual Marsh contact in the first instance. Alternatively you can address your complaint to:

Assurance Manager, Marsh Ireland Brokers Ltd t/a Marsh Ireland, 
25-28 Adelaide Road, 
Dublin 2
Tel: +353 1 604 8100;

Email: quality.feedback@marsh.com

 If you are unhappy with our resolution to your complaint, you may be eligible to refer your complaint to the Financial Services and Pensions Ombudsman

Their address is: Financial Services and Pensions Ombudsman, 3rd Floor, Lincoln House, Lincoln Place, Dublin 2, DO2 VH29

Tel: +353 1 567 7000  E-mail: info@fspo.ie 
Further information can be found on the Financial Services and Pensions Ombudsman website.

REGISTRATION INFORMATION

Name: Marsh Ireland Brokers Ltd.

Legal Form: Private Company Limited by Shares
Place:  Ireland
Number: 169458
Office: 4th Floor, 25-28 Adelaide Road, Dublin 2

STANDARD DISCLAIMER

The information contained within the ireland.marsh.com public web site is based on sources we believe reliable and should be understood to be general risk management and insurance information only. The information is not intended to be taken as advice with respect to any individual situation and cannot be relied upon as such.

Statements concerning legal, tax or accounting matters should be understood to be general observations based solely on our experience as insurance brokers and risk consultants and should not be relied upon as legal, tax or accounting advice, which we are not authorised to provide.