Transparency & Disclosure

Marsh is licensed to operate in this country and we take pride in transparency and compensation disclosure. Marsh is committed to maintaining the standards for ethical business practices and client service.

As our client, we will always look to treat you fairly and put your interests ahead of our own. We will disclose to you:

• the role or roles we perform in an insurance transaction,
• a list of the insurers we propose to approach on your behalf, and
• any equity interests we may have in those insurers, if any.

In common with many financial organisations, we provide a range of services to a large number of clients. We also provide certain services to insurers. Situations may arise in which the interest of a client may conflict with those of another client or with our own interest. Accordingly, we have policies and procedures in place to ensure that should such circumstances arise, they are managed appropriately.

You can find out more about how we manage conflicts of interest by contacting us and, also read the Marsh and McLennan Companies Code of Conduct – The Greater Good.

Use of Client Information

Data Analytics. Marsh may include, on an anonymous basis, information relating to its clients’ insurance programs in benchmarking, modeling and other analytics. Marsh offers an array of analytics capabilities to clients, insurers and others. For clients, these offerings include benchmarking databases, analytics and modeling tools, surveys and other compilations of information, which are designed to help clients more effectively assess their risks, make more informed decisions and construct insurance programs and other risk mitigation strategies. Marsh or its affiliates may in some instances receive compensation for its analytics offerings from clients, insurers and others. For more information about Marsh’s analytics capabilities and services, review information within Services — Analytics.

MarketConnect. MarketConnect is Marsh’s industry leading proprietary technology suite that allows Marsh to assist insurers in their efforts to improve their performance and create superior solutions for our clients. Within MarketConnect, Market Match is a proactive tool that allows insurers to identify business opportunities in advance of renewals, enabling them to be considered for risks for which they historically had not been considered. In MarketMatch, client names and certain other information are provided to insurers when viewing upcoming renewals that meet their stated risk appetite. MarketConnect is part of Marsh’s insurer consulting offering for which Marsh receives compensation from insurers.

The Foreign Account Tax Compliance Act (FATCA)

The Foreign Account Tax Compliance Act (FATCA) is a US regulation with global implications for Marsh and Marsh’s clients.

To support our clients and other parties that make in-scope premium payments to Marsh, we are making the W-8IMY and W-9 forms of many of our companies available to download at this link.

If we revise any form due to a change in circumstances, the revised form will be uploaded within 30 days of the change. You are encouraged to check this site prior to remitting in-scope FATCA payments to us to ensure you have the most current form available.

Please direct questions and requests for forms not included in this site to fatcainformation@mmc.com.

Questions?

We encourage you to ask questions about any aspect of your relationship with us.

Please feel free to ask a member of your servicing team.

f you want to raise any issues related to your insurance program, please write to grievance.india@marsh.com, for any other concerns please email us at: contact.india@marsh.com.