marsh
Marsh strongly believes in protecting your privacy and the confidentiality of your personal information. In order to explain how Marsh collects, uses and protects personal information, we have developed this privacy policy. personal information is any combination of information, in the possession of or likely to come into the possession of Marsh, that can be used to identify, contact, or locate a discrete individual (“Personal Information”) and will be treated in accordance with this privacy policy. This includes any expression of opinion about such individual. Any information which cannot be used to identify a discrete individual (such as aggregated statistical information) is not personal information.
This privacy policy covers the information practices of websites that link to this privacy policy (each referred to as a “Site”). The data controller of this website is Marsh (Pty) Limited (“Marsh”), whose registered number is 1999/000348/07 and whose registered office is:
Marsh (Pty) Limited,
Cnr 5th Street & Fredman Drive,
Entrance 1, Building 1, Alice Lane,
Sandton, 2196.
Marsh collects, uses and discloses your personal information (including individuals associated with you, all of whom are referred to as “you” in this privacy policy) in its normal course of business for the following purposes:
The information gathered by Marsh from this site falls into two categories: (1) information voluntarily supplied by visitors to our site and (2) tracking information gathered as visitors navigate through our site.
When using this site, you may choose to provide us with information to help us serve your needs. The personal information that we collect will depend on how you choose to use this site.
As you navigate the site, we may also collect information through the use of commonly-used information-gathering tools, such as cookies and web beacons (collectively “Website Navigational Information”). Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the site (such as the web pages viewed and the links clicked).
For more detailed information, please visit our Cookie Policy.
We do not disclose any personal information about you to any third parties except as stated in this privacy policy, as otherwise permitted by law, or authorized by you.
Third parties to whom we disclose information are required by law and contractual undertakings to keep your personal information confidential and secure, and to use and disclose it for purposes that a reasonable person would consider appropriate in the circumstances, in compliance with all applicable legislation, which purposes are as follows:
If these third parties wish to use your personal information for any other purpose, they will have a legal obligation to notify you of this and, where required, to obtain your consent.
In the normal course of performing services for our clients, personal information may be shared within Marsh and its affiliates for research and statistical purposes, system administration and crime prevention or detection. This may require personal information to be accessed or moved to a country different from the one where the personal information was collected. When you supply us with information containing third party personal information (names, addresses, or other information relating to living individuals), we will hold and use that personal information to perform general insurance and other services for you on the understanding that the individuals to whom the personal information relates have been informed of the reason(s) for obtaining the personal information, the fact that it may be disclosed to third parties such as Marsh, and have consented to such disclosure and use.
Because a number of the service providers we use are located in the United States, including certain Marsh affiliates, your personal information may be processed and stored inside the United States, and the U.S. government, courts, or law enforcement or regulatory agencies may be able to obtain disclosure of your personal information under US laws.
The transfer of personal information is governed by European Union (EU) standard contractual clauses, the EU-US Privacy Shield or equivalent data transfer agreements to protect the security and confidentiality of your personal information.
As we continue to develop our business, we might sell or buy assets. In such transactions, user information, including personal information, generally is one of the transferred business assets. Also, if either Marsh itself or substantially all of Marsh assets were acquired, your personal information may be one of the transferred assets. Therefore, we may disclose and/or transfer your personal information to a third party purchaser in these circumstances.
Marsh preserves the right to disclose without your prior permission any personal information about you or your use of this site if Marsh has a good faith belief that such action is necessary to: (a) protect and defend the rights, property or safety of Marsh, employees, other users of this site, or the public; (b) enforce the terms and conditions that apply to use of this site; (c) as required by a legally valid request from a competent governmental authority; or (d) respond to claims that any content violates the rights of third-parties. We may also disclose personal information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request
In this privacy policy, the purposes identified above and in “Collection, Use and Disclosure of Personal Information” will be referred to as the “Identified Purposes.”
Your knowledge of and consent to Marsh’s collection, use and disclosure of your personal information is critical. We rely on the following actions by you as indications of your consent to our existing and future personal information practices:
Where Marsh relies on consent for the fair and lawful processing of personal information, the opportunity to consent will be provided when the personal information in question is collected. Your consent may be given through your authorized representative such as a legal guardian, agent or holder of a power of attorney.
Subject to certain legal or contractual restrictions and reasonable notice, you may withdraw this consent at any time. Marsh will inform you of the consequences of withdrawing your consent. In some cases, refusing to provide certain personal information or withdrawing consent for Marsh to collect, use or disclose your personal information could mean that we cannot obtain insurance coverage or other requested products, services or information for you.
If you wish to withdraw your consent please refer to the Questions or to Withdraw Consent section below.
However, there are a number of instances where Marsh does not require your consent to engage in the processing or disclosure of personal information. Marsh may not solicit your consent for the processing or transfer of Personal information for those purposes which have a statutory basis, such as:
Marsh will collect, use, or disclose personal information that is necessary for the Identified Purposes or as permitted by law. If we require personal information for any other purpose, you will be notified of the new purpose, and subject to your consent (where appropriate), that new purpose will become an Identified Purpose.
Marsh will collect personal information by fair and lawful means. We will normally retain personal information as long as necessary for the fulfillment of the Identified Purposes. However, some personal information may be retained for longer periods as required by law, contract, or auditing requirements.
We have in place physical, electronic and procedural safeguards appropriate to the sensitivity of the information we maintain regarding Clients and Participants. Safeguards will vary depending on the sensitivity, format, location, amount, distribution and storage of the personal information. They include physical, technical, and managerial measures to keep personal information protected from unauthorized access. Among such safeguards are the encryption of communications via SSL, encryption of information while it is in storage, firewalls, access controls, separation of duties, and similar security protocols. However, due to the nature of the Internet and related technology, we cannot absolutely guarantee the security of personal information, and Marsh expressly disclaims any such obligation.
Marsh sites may include links to other websites whose privacy policies we do not control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your web browser), use of any personal information you provide is governed by the privacy policy of the operator of the website you are visiting. That policy may differ from ours. If you can’t find the privacy policy of any of these websites via a link from the website’s homepage, you should contact the website directly for more information.
Our knowing about changes to some of your personal information (e.g. email address) may be key to effectively communicating with you at your request. If any of your details change you can update us by emailing us at contact@marsh.com or log in to the site and update your contact information. Please keep us informed of changes to your personal information.
You have the right to access your personal information and request rectification of any personal information in the file that may be obsolete, incomplete or incorrect. However, to secure your personal information, Marsh does not provide online access to its customers to view or amend personal information in its database.
If you have any questions about this privacy policy, want to access your personal information or wish to make a complaint about this privacy policy, you can do so by writing to our Head of Privacy at the following address:
Marsh (Pty) Limited,
Cnr 5th Street & Fredman Drive,
Entrance 1, Building 1, Alice Lane,
Sandton, 2196.
Your personal information will be stored and can also be accessed at the Marsh office with which you do business. For a complete list of our offices, click here.
A copy of this privacy policy (and any significant changes) can be obtained from our website.
You may exercise your right to withdraw your consent to applicable uses or disclosures of your personal information (which may limit or terminate the products and services that Marsh provides to you) by writing to us at the above address. We will need to validate the identity of anyone making such a request to ensure that we do not provide your information to anyone who does not have the right to such information.
Normally we will respond to access requests within 30 days.
The privacy policy is subject to change at any time. It was last changed on 29 September, 2017. If we make changes to this privacy policy, we will update the date it was last changed. Any changes we make to this privacy policy become effective immediately when we post the revised privacy policy on this site. We recommend that you review this privacy policy regularly for changes.