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Claims Consultancy

The delivery of pre- and post-loss claims services which enable clients to understand and minimise claims, costs, impact, and frequency. This includes:

  • The agreement and oversight of claims procedures and processes with insurers, especially where you are reporting claims directly.
  • Analysis of claims data to identify opportunities for you to reduce your total cost of claims and ultimately your insurance premiums.
  • Leading loss scenario testing to give you confidence in how your policy would respond in the event of a specific claims circumstance.
  • Helping you manage the performance of your third party providers such as loss adjusters or administrators. This includes leading and managing tender exercises.

Our people

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Jo Craig

Claims Operations Manager

  • New Zealand