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Claim and Recover When Incidents Occur

We help you navigate challenging scenarios in claims and recovery situations — supporting your resilience and growth throughout the risk lifecycle.

How can I get the maximum payment from my insurance program for a claim? How can I implement a resilience program to recover from an event quickly? What does the claims process mean for my organisation’s risk lifecycle?

By understanding your risks, structuring an effective insurance program, and continuously improving your risk profile, your organisation should be well-positioned if a challenging scenario arises.

When you do find yourself in a claims and recovery situation, Marsh’s Advisory specialists can serve as your trusted advisers to help you get the maximum payment from your insurance program for a claim.

We are also by your side to plan and execute a resilience program to help your organisation rebound quickly.

During this crucial stage of the risk lifecycle, we can provide:

  • Claims Management Model: We can help you understand the claims you processed in the past and the claim payment outcome you should expect to receive from an insurer.
    • Claims Management: We provide specialist expertise and market-leading innovations to help you proactively manage and resolve claims.
  • Predictive Claims Analytics: We collaborate with you to identify which claims are outliers, especially claims that remain open and have the potential to become large without active management, and can connect you with our claims specialists so they can work with you on resolution.

We are a trusted adviser in the face of change, helping clients better anticipate future challenges and capitalise on emerging opportunities through proactive risk advice that builds resilience and confidence.

Using Marsh’s globally consistent approach and proprietary technology, we will work with you to develop a strategy that aligns with your business objectives, effectively manages critical exposures, and helps keep your organisation resilient throughout the risk management lifecycle. 

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This publication is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Marsh shall have no obligation to update this publication and shall have no liability to you or any other party arising out of this publication or any matter contained herein. LCPA 23/378