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Sound corporate governance principles, acting with integrity, and maintaining the trust of our shareholders are among our most important values and practices at Marsh.

The information contained within the Marsh public website is based on sources we believe reliable and should be understood to be general risk management and insurance information only. The information is not intended to be taken as advice with respect to any individual situation and cannot be relied upon as such.

Statements concerning legal, tax or accounting matters should be understood to be general observations based solely on our experience as insurance brokers and risk consultants and should not be relied upon as legal, tax or accounting advice, which we are not authorized to provide.

Annual Reports & Meetings

Global results of our financial performance are shared on our parent company, Marsh McLennan, website. You can find an overview of the latest news, financial results, shareholder and stock information, annual reports and meetings on the investors page.

Company Information

Marsh is a wholly owned subsidiary of Marsh McLennan (NYSE: MMC), a global professional services firm offering clients advice and solutions in the areas of risk, strategy, and people. Marsh McLennan also include global leaders Guy CarpenterMercer, and Oliver Wyman.

In Portugal our company is registered in C.R.C. Lisbon as Marsh, Lda Commercial Company by quotes, N. 38285. Capital Stock €2.550.000. Vat n.º 500 389 365. 

In addition Marsh, Lda is registered in ASF with the category of Insurance Broker under the n.º 607243481, since 27-01-2007, and in the category of Reinsurance Broker, under the number 811355665/3, since 16-09-2011, in Life and Non-Life Insurance Lines of Business, as shown in

Handling of Complaints

We constantly strive to provide our clients with excellent customer service and always welcome their views. We are committed to dealing with all complaints efficiently, effectively and fairly.

A complaint must be made in accordance with Marsh’s Regulamento do Serviço de Atendimento ao Cliente, to:

Marsh, Lda
Serviço de atendimento ao cliente
Apartado 1373
EC Arroios - Lisboa 
1001-000 Lisboa

Alternatively you can address your complaint to, or on the Livro de Reclamações website.

Complaint Handling Policy

Complaint Handling Policy

Terms of Engagement

The general conditions under which Marsh offers its services is defined in the terms of engagement and sometimes in a personalized service level agreement. A copy of these documents is provided to the client prior to entering a contract with Marsh.

Please note that the conditions that apply to you might be different depending on the country you do business in and the services that are offered to you. Please contact us or your local Marsh representative if you wish to receive another copy of the conditions that apply to your situation.