Multinational Client Service

Multinational companies face risks that span cultures, countries, and compliance regimes. Marsh brings specialized knowledge, tools, and techniques to help organizations confidently manage global risks and optimize insurance programs.

According to international economists, since 2011 there has been a 70% increase in the number of companies operating internationally, as emerging economies have grown to account for 50% of the global economy.

This has resulted in expanding revenue opportunities, rigorous searches for low cost markets, and improved access to broader talent pools. Each of these advantages creates additional opportunity and risk for businesses.

Keeping pace with complex and time-consuming multinational risks, regulatory compliance, and tax issues requires specialized knowledge, advice, and solutions. Marsh’s Multinational Client Service (MCS) Practice can help you better understand and manage your risks, enabling you to focus on growth, profitability, and resilience.

Our global network of specialists offers insights, developed through years of experience in building customized insurance programs, to provide clients with seamless service and advice around the world.

Marsh’s multinational teams, backed by market-leading digital platforms, can be your first point of contact on all international insurance and risk issues. We support you with simplifying processes, maintaining transparency, and helping you develop global programs that align with local country standards.

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FAQs

Conducting business across geographic and political boundaries presents unique risks, as well as opportunities for growth. Specific multinational risks may include: failure to comply with country rules; unanticipated tax and cost implications; compulsory coverages; gaps or overlaps in coverage; supply chain disruptions; political risk to assets; and risks to the health and well-being of employees, clients, and suppliers.

If you operate in multiple countries, have employees traveling internationally, or import or export goods, then a multinational insurance and risk management program may help mitigate your risks.

Our dedicated multinational specialists help you structure, implement, and optimize your program. We help you identify potentially duplicative coverage and watch for coverage gaps, including compulsory policies. With our support, you can better balance coverage, cost, and compliance, so that you can be confident about the effectiveness and efficiency of your international insurance program.

Absolutely. Each country has unique insurance, tax, and regulatory requirements to navigate. Country risks are constantly evolving with new and emerging issues. 

Based on where you operate and what you do, your domestic policy(s) may be insufficient for your global needs. Failure to comply with country insurance coverage regulations could result in tax or other liabilities, damage your reputation, or impair your coverage and loss recovery opportunities.

Our trusted global insurance advisors – including our Insurance Regulatory and Tax specialists – can help you mitigate these risks. We monitor changing insurance marketplace dynamics and regulations, enhancing the coverage response of your insurance and risk management program.

Simply identifying all of your insurance policies globally can be a challenge. Optimizing these – such as by eliminating unnecessary policies, implementing required policies, and evaluating different ways to insure risks – is the next essential step. 

Marsh has the expertise, tools, and technologies to help you understand and optimize your program, facilitated by our industry-leading multinational program digital management tool, Marsh Global Connect. We also offer an international risk review, which is a methodical approach to analyzing and aligning your policies and costs to your risk management strategy. 

Another program management challenge relates to international mergers and acquisitions, which require specialist knowledge and project management. Our multinational M&A project plan is a proven tool for integrating acquisitions thoughtfully and successfully.

“Global” or “controlled master” programs can be very effective at insuring risks in both the home country and another country (or countries) as needed. The insurer typically issues local underlying policies to meet local regulatory or business needs. This approach delivers ease of administration, coverage consistency, and cost-effectiveness.

Global or controlled master programs are often used for property, liability, D&O, cargo, and related coverages. Other coverages, e.g., automobile and workers’ compensation/employers liability are frequently insured through standalone policies arranged in each country.

Our multinational insurance program specialists are highly experienced at structuring, implementing, and servicing both global and local insurance programs. We can help you critically evaluate the coverage approach that meets your own needs and objectives.