Leading the Way in Transparency

As our client, we will always look to treat you fairly and put your interests ahead of our own.

We will disclose to you:

  • the role or roles we perform in an insurance transaction,
  • a list of the insurers we propose to approach on your behalf and,
  • any equity interests we may have in those insurers.

In common with many financial organisations, we provide a range of services to a large number of clients. We also provide certain services to insurers. Situations may arise in which the interest of a client may conflict with those of another client or with our own interest. Accordingly, we have policies and procedures in place to ensure that should such circumstances arise, they are managed appropriately.

You can read further details about how we manage conflicts of interest within the Marsh and McLennan Companies Code of Conduct — The Greater Good.

We aim to be clear with you as to how we are paid, information on this subject can be found in our Guide on How We are Paid In addition, you can view the list of insurers [PDF] with whom we have consulting agreements, Placement Plus and quota share arrangements.

If you have any questions, issues or concerns regarding how we are paid, then please contact your client executive or account representative.

Marsh & McLennan Companies Inc. and its subsidiaries own equity interests and have contractual arrangements with certain insurers, reinsurers and wholesale brokers. Information regarding these arrangements:

Use of Client Information

Data Analytics. Marsh may include, on an anonymous basis, information relating to its clients' insurance programmes in benchmarking, modelling and other analytics. Marsh offers an array of analytics capabilities to clients, insurers and others. For clients, these offerings include benchmarking databases, analytics and modelling tools, surveys and other compilations of information, which are designed to help clients more effectively assess their risks, make more informed decisions and construct insurance programmes and other risk mitigation strategies. Marsh or its affiliates may in some instances receive compensation for its analytics offerings from clients, insurers and others. For more information about Marsh's analytics capabilities and services, please visit the Analytics page.

MarketConnect. MarketConnect is Marsh's industry leading proprietary technology suite that allows Marsh to assist insurers in their efforts to improve their performance and create superior solutions for our clients. Within MarketConnect, Market Match is a proactive tool that allows insurers to identify business opportunities in advance of renewals, enabling them to be considered for risks for which they historically had not been considered. In MarketMatch, client names and certain other information are provided to insurers when viewing upcoming renewals that meet their stated risk appetite. MarketConnect is part of Marsh's insurer consulting offering for which Marsh receives compensation from insurers.