Skip to main content


What impact is Artificial Intelligence (AI) having on the workplace

Watch our latest video as Rory Cobb, Marsh’s Professional and Business Services Industry Leader, and Marcus Downing – Workforce Transformation Director at Mercer dispel some of the myths and tackle some tough questions on the future of work and the implications of generative AI.
AI-Artificial intelligence concept with a human hand and AI hand interaction

Generative AI is reshaping the future of work. The complex task automation and productivity enhancement it offers can allow professionals to instead focus on higher-value work.

As we enter a new technological age, it is critical organisations find ways to use generative AI to add value, attract and retain talent, maximise business impact, and avoid potential pitfalls. A deliberate, intentional approach is required for this. 

It is also important organisations consider the people implications when deciding how to use this new form of technology — a key step for widespread acceptance and adoption.

In the video below, Rory Cobb, Professional and Business Services Industry Leader, Marsh and Marcus Downing, Workforce Transformation Director, Mercer, tackle the pertinent questions on generative AI and its effect on the future of work.

Our people

Rory Cobb

Rory Cobb

Professional and Business Services Industry Practice Leader, UK

  • United Kingdom

Rory Cobb leads Marsh's Professional and Business Services Industry for Marsh in the UK & Ireland. He is part of Marsh’s Industry leadership team and has over 15 years’ experience in the professional and business services industry. Rory joined Marsh from Jones Lang LaSalle (JLL) where he was UK Head of Business Development and Sales Enablement leading a large team of senior professionals focused on delivering exceptional client experiences across the UK. Before JLL, he was at PwC for six years in various leadership and client engagement roles.

Marcus Downing

Marcus Downing

Partner, Workforce Transformation, Mercer

  • United Kingdom