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In an industry where cost containment is crucial, our transportation experts create solutions to help you better manage your exposures while lowering your total cost of risk.

Global team of 500+ transportation professionals bringing intellectual capital and risk and insurance expertise


Whether employee shortage and retention issues, regulatory risks, or marketplace competition, these and other exposures can severely impact your organisation’s profitability and impede overall success. The very survival of some transportation companies can depend on the effective management and control of risk and its associated costs.

With these challenges in mind, Marsh provides services that go beyond insurance to deliver a total risk finance and workforce solution. Our services include:

  • Insurance programme design and placement – tailored to help ensure we offer cost-effective risk-transfer solutions.
  • Risk financing – to help ensure the optimal balance of risk retention and risk transfer, supported by data and analytics and predictive modelling tools, which provide insights that help you understand your risk exposures and the approaches to manage them.
  • Employee risks – helping you achieve significant reductions in the direct and indirect costs of employee injuries, absenteeism, and staff turnover.
  • Fleet management – including accident-management service, driver training, and fleet risk control.
  • Claims services – a range of claims handling, advocacy, and defensibility services to help you reduce costs and improve efficiency.

The result: a comprehensive understanding of the issues facing the industry, enabling us to design innovative risk solutions that aim to protect your balance sheet, optimise operations, increase stability, and control your total cost of risk.  

Logistics and Major Fleet

In a fiercely competitive market with lean margins, the need to cut costs, increase efficiencies, and attract and retain the right talent, are key concerns for the sector. However, with advances in technology, global supply chains and increasing expectations from consumers, new entrants into the market are disrupting traditional service models. Understanding and responding to the new risks associated with diversification and change will be essential for survival.

Marsh can support you as you adapt to the new trading reality, with extensive expertise covering logistics and major fleet operators, warehousing and cargo facilities, and ports and terminals.

  • In a low-margin environment, the issue for most companies is that managing a motor claim is time consuming and not seen as a core function. Marsh understands the challenges faced by fleet operators and has developed a tried and tested strategy designed to help you reduce motor insurance premiums and hidden costs.

  • Our fleet consulting experts, supported by industry-leading data and analytics and actuarial modelling tools will provide insights to help you understand your risk exposures, and the approaches to manage them.

  • For many operators, growth by merger or acquisition is viewed as a way to expand their offering, increase efficiencies, gain new customers, and/or acquire new facilities. Connected to a team of merger and acquisition and motor professionals throughout Europe, we can work with you, as you grow.

  • Technology has the potential to fundamentally alter the way in which you operate, due to the adoption of automation enhancements and the use of increasing amounts of data. Marsh’s Transportation Practice views keeping at the forefront of emerging issues and technological change as key to providing best client advice and enhancing the benefits we can deliver to clients businesses.

While the challenges of capacity and passenger satisfaction are not to be underestimated, the industry is facing a period of change and remodelling. The regular news headlining of infrastructure projects, will mean that rail travel and the overall network will look very different in the years to come. The move to digitisation and the rise of intelligent transport networks will be part of the solution for capacity problems while global trends such as growing urban populations and a deeper understanding of the environmental impact of our transport systems will put pressure on governments and operators to operate in a new mobility environment.

Marsh's Transportation Practice works with rail operators in the UK and Europe and is connected to both Bowring Marsh for International rail operations and to the Global Rail Practice based in Washington DC. Our practice focuses on the operational conditions, legal and regulatory environment, and specific risks that different operators face in the UK and Europe, covering all aspects of the value chain:

  • Passenger railways, including regional, urban, and commuter.
  • Freight operators.
  • Light rail/metro operators.
  • Infrastructure owners and managers.
  • Rolling stock and product manufacturers.
  • Rolling stock leasing.
  • Professional services companies supplying railway design and management services, private equity partners in rail special purpose vehicles and joint ventures, construction contractors.
  • Rolling stock, track and signal maintenance contractors.

Our team has extensive hands-on industry expertise and knowledge gained from working with a range of clients in the rail sector over many years. We can provide:

  • Unique insight to traditional and emerging risk issues around the world.
  • Access to draw upon the strength of our extensive insurance placements and our global network to bring relevant benchmarking data to help meet the needs of our clients on claims and limits purchased.
  • Learning and networking at workshop and round table events facilitated by Marsh on topics raised by you and your peers. 

The bus sector in the UK is undergoing a period of great change, while urban populations are increasing; calls to cut congestion and improve air quality are growing. Buses help millions of people every day connect with friends and family as well as accessing education, employment, health and leisure facilities. Operators are working to attract new passengers while new legislation will alter the regulatory framework. With the increasing adoption of technologies for autonomous driving, the industry is moving to a new operating model.

Marsh's Transportation Practice provides the deep expertise needed to manage today’s risks and to identify those that are on the horizon. Using industry-leading analytics and benchmarking tools, which provide a holistic view of risk across an organisation, our risk practice and consulting teams can help you move beyond simply managing risk to unlocking opportunity.

We understand that passenger transport companies face the potential for frequent and severe loss which may impact operations and income. We can work with you to create the most effective way of handling those losses:  claims audit for the early identification of claims trends, increasing the potential for effective loss control, policy wording audit to identify gaps/overlaps in cover, risk management to develop an improving claims experience, and in helping you defend a claim in the event of a large or more complex loss.