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HOSPITALITY AND GAMING

In the hospitality and gaming industry, opportunities abound — but so do risks. A dedicated global team of specialists backed by powerful data and analytics can help you safeguard against unforeseen events.

800+ dedicated real estate, hospitality and gaming insurance and risk management professionals

For casinos, hotels, and resorts worldwide, the market is as crowded and competitive as ever with companies focused on vying for the attention of new customers and retaining their current customers. Staying abreast of the complex regulatory environment governing the hospitality and gaming industry is critical in today’s marketplace. Staff attraction and retention are a priority and a challenge, while ensuring employee and guest safety are paramount. Cyber-attacks pose a threat to confidential customer data, and negative social media commentary can materially affect an organization’s reputation and brand. Building brand awareness and creating incremental brand value is an increasing priority for the hospitality and gaming industry.

Marsh has a team dedicated to serving the hospitality and gaming industry. Our industry-specific loss control and claims specialists share knowledge and best practices with clients around the world by delivering innovative and insightful solutions. Supported by Marsh’s industry-leading analytics and benchmarking, our specialists identify salient risk trends and develop  loss-control programs to help you anticipate and manage risks.

Marsh’s Hospitality & Gaming Practice can help reduce your total cost of risk, enabling you to make strategic business decisions with confidence — to help your bottom line.

Industry Presence

To stay current with industry trends, Marsh holds memberships in many hospitality and gaming organizations, including:

  • American Hotel & Lodging Association (AH&LA).
  • National Restaurant Association (NRA).
  • National Indian Gaming Association (NIGA).
  • International Franchise Association (IFA).
  • Women in Foodservice Forum (WFF).
  • Asian American Hotel Owner's Association (AAHOA).

This direct involvement in the industry at the local, state, national, and international levels gives us the overall perspective to help develop quality solutions for your organization.

Depth of Expertise

Marsh has hospitality and gaming-focused resources locally, regionally, nationally, and globally, comprising a network of more than 500 risk management professionals around the world. These resources are not limited geographically, but are part of an electronically connected worldwide industry knowledge network.

In addition, our "borderless" internal structure and culture supports a collaborative work environment, encouraging our local offices to reach throughout Marsh's global network to ensure that the right resources are brought to bear on each client’s needs, with personalized service and attention of local representation.

Longstanding Commitment

Marsh's Hospitality and Gaming Practice was formed to support our strong commitment to serving the needs of our hospitality and gaming clients. We’ve earned our reputation as a leader by thoroughly understanding industry issues and successfully designing and delivering specialized risk management solutions.

This specialized approach allows us to offer you individual and tailored attention to solve a wide range of exposures within your organization’s risk profile. We understand the importance of having a trusted broker and risk advisor who is knowledgeable about your industry and the risks you face.