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Claim and Recover When Incidents Occur

We help you navigate challenging scenarios in claims and recovery situations — supporting your resilience and growth throughout the risk lifecycle.

How can I get the maximum payment from my insurance program for a claim? How can I implement a resilience program to recover from an event quickly? What does the claims process mean for my organization’s risk lifecycle?

By understanding your risks, structuring an effective insurance program, and continuously improving your risk profile, your organization should be well-positioned if a challenging scenario arises.

When you do find yourself in a claims and recovery situation, Marsh’s Advisory specialists can serve as your trusted advisers to help you get the maximum payment from your insurance program for a claim.

We are also by your side to plan and execute a resilience program to help your organization rebound quickly.

During this crucial stage of the risk lifecycle, we can provide:

  • Claims Management Model: We can help you understand the claims you processed in the past and the claim payment outcome you should expect to receive from an insurer.
    • Claims Management: We provide specialist expertise and market-leading innovations to help you proactively manage and resolve claims.
  • Predictive Claims Analytics: We collaborate with you to identify which claims are outliers, especially claims that remain open and have the potential to become large without active management, and can connect you with our claims specialists so they can work with you on resolution.
    • Blue[i] Claims Analytics: We leverage an enormous amount of data — including public, private, and in-house company records, along with regional or market-specific information — to help achieve favorable outcomes, reduce costs, and help you get the most out of your claims program.

We are a trusted adviser in the face of change, helping clients better anticipate future challenges and capitalize on emerging opportunities through proactive risk advice that builds resilience and confidence.

Using Marsh’s globally consistent approach and proprietary technology, we will work with you to develop a strategy that aligns with your business objectives, effectively manages critical exposures, and helps keep your organization resilient throughout the risk management lifecycle. 

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