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Mercer Marsh Benefits

Health on Demand 2023

Benefits for all. The secret to thriving employees and thriving businesses.
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04/03/2024 · 5 min read

Benefits for all.  Benefits for a fast-changing world. Benefits for healthier societies.

Employees’ lives are changing so fast that many struggle to keep up. Employers are having to reassess how to meet the needs of their employees; re-evaluating the value of the benefits they provide, the technology to use, and how to address key risks.

To better understand the shifting priorities of different groups within the workforce, we sought opinions from over 17,000 individual employees, across different sectors and levels. Our analysis offers a unique insight into the value employees place on employer-provided benefits and demonstrates the power of a care-first approach.

Three key trends

Using benefits as an expression of company values is going to be more important as life becomes more complex. Our findings revealed three key ways risk managers and HR can work closely together to enable your employees and your business to thrive.

Benefits for all

Benefits for all

Building benefit strategies that work for everyone requires insight into the broad range of needs and preferences of different employee groups in your workforce.
Benefits for a fast changing world

Benefits for a fast-changing world

Using benefits as an expression of company values and to mitigate people risk is going to be more important as life becomes more complex, chaotic and digital.
Benfits for healthier societies

Benefits for healthier societies

Advancing employee health is a critical component of “the S in ESG”. For employers to be part of the solution, they need to address the physical, financial and emotional needs of their workforce.

Explore the industry trends

Dive into highlights of some of the top trends across 6 different industries. Consider the most helpful benefits for different industry groups of employees and how this may impact the benefits you provide. How do different employee groups view their employer and the support they perceive that they receive? How does this compare with other industries and against Global?

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

70%

My employer cares about my health and wellbeing

58%

My employer designs my job and work with wellbeing in mind

69%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Apps and devices to self-manage wellbeing

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

73%

My employer cares about my health and wellbeing

61%

My employer designs my job and work with wellbeing in mind

72%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

Free or subsidized food, transportation or housing

Help with adopting a more environmentally friendly lifestyle

63%

My employer cares about my health and wellbeing

47%

My employer designs my job and work with wellbeing in mind

65%

I am confident my employer would support me in an emergency or time of need

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

69%

My employer cares about my health and wellbeing

56%

My employer designs my job and work with wellbeing in mind

68%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Genetic test that reveals health risks and suggests lifestyle changes and screenings

65%

My employer cares about my health and wellbeing

51%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to help self-manage health conditions

61%

My employer cares about my health and wellbeing

52%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Top 3 most helpful benefits

Preventive cancer screenings

An app to help find medical care when and where I need it, even in the middle of the night

Apps and devices to self-manage wellbeing

66%

My employer cares about my health and wellbeing

53%

My employer designs my job and work with wellbeing in mind

67%

I am confident my employer would support me in an emergency or time of need 

* (Strongly Agree + Agree)

Explore the Report

Get the report now

Get an in-depth look at the benefits that will help your employees and business thrive by downloading the full report.

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Infographic

A bite-sized overview of the key findings from this year’s research.

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Benefits for all

Employers have the power to close healthcare gaps so that all employees thrive.

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In Australia, Mercer Marsh Benefits is a trading name of Marsh Pty Ltd (ABN 86 004 651 512).

This publication is not intended to be taken as advice regarding any individual situation and should not be relied upon as such. The information contained herein is based on sources we believe reliable, but we make no representation or warranty as to its accuracy. Marsh shall have no obligation to update this publication and shall have no liability to you or any other party arising out of this publication or any matter contained herein. Marsh does not arrange workers compensation insurance in those States where there is a government scheme and provides only consultancy services in those States. This publication is created and published for informational purposes only. It is not intended to be a substitute for professional medical advice and should not be relied on as health or personal advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. LCPA 23/176

“Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”