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Health on Demand survey report

Smarter Benefits, Stronger Workforce

Global research of over 18,000 employees across all levels captures views on their health and well-being priorities, concerns and values

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Through our new Health on Demand global research of more than 18,000 employees across the world, we learned that employees are worried about their health and security. Nearly 50% of employees are concerned about financial stressors or job security, as they grapple with the changing world at work, technology disruptions, and the rapid adoption of AI.

Benefits can give employers a competitive advantage

Results showed that employers are the most trusted source for affordable, quality healthcare globally, and that benefits enable employees to thrive, giving employers who show they care a competitive edge.

Smarter Benefits, Stronger Workforce

Our new Health on Demand 2025 global report explores what employers need to do to ensure the benefits they offer remain valuable, relevant, and affordable for a stronger workforce.

Health on Demand is the essential guide for employers, including risk managers and benefits decision-makers to:

  • Identify, understand, and prepare for employee well-being and productivity. 
  • Help optimise their investment in the health and well-being of their workforce, with the aim of achieving maximum value.
  • Address the challenges and needs expressed by employees, offering insights to help evolve their strategy.

Prioritising employee well-being is not just a choice – it's a strategic imperative.

Employers can reassess their benefits through the following six distinct lenses:

Health is wealth

Making care affordable and Prioritising longevity

Health is personal

Tailoring for unique needs and Safeguarding minds

Health is security

Adapting to a changing climate and Exploring new ways to access care

Health on Demand 2025

Do you understand the lives and priorities of your workforce, how to help them with their health and security, so both your employees and your business thrive?

Get the Health on Demand report

Get an in-depth look at how employers can reassess the relevance and value of their benefits to grow their business and their talent by downloading the report.

Report FAQs

The Health on Demand report is a comprehensive analysis of employee views on their health and well-being priorities, concerns and values. Our 2025 research study aims to assist employers in maximising their investment in the health and well-being of their workforce, ensuring they receive the greatest value. This report will navigate employers through the challenges and needs highlighted by employees, providing insights to help you refine your strategy and tackle six new focus areas for benefits. It provides insights into potential challenges and opportunities for benefits’ decision makers, across a number of industries.

The Health on Demand report is essential reading for benefits decision makers within their organisation, including leaders and managers of Human resources, Rewards, Compensation and benefits, Risk, Finance, Insurance and C-Level executives. The report is relevant to different industries and all sizes of organisations, including Global HR professionals of multinational firms right through to leaders in small enterprises.

It is a key resource for those who want to stay updated about managing workforce risks and who need to be informed in their strategic decisions to mitigate them.

The Health on Demand report stands out for its comprehensive analysis, expert insights, and forward-thinking approach. It is developed by Mercer Marsh Benefits, along with other subject matter experts in human resources, insurance, and risk consulting across Marsh McLennan, and is considered one of the leading sources of information about employee priorities when it comes to health and well-being. The results form our research report, which is differentiated from others in the market by its size, geographic scope and consumer angle. 

The voice of the employee is captured in our analysis and we use our findings to provide advice to employers on how we succeed in addressing employees’ needs. This research provides opportunities to discuss the relationship between providing benefits and enabling employees to thrive, offering benefits that are suitable for the pressures employees face and environment in which employees live, and aligning benefits with company purpose to support the wider health of society.

The Health on Demand research captures the views of 18,384 employees,18 years old and older, across 17 markets, on their health and well-being priorities, concerns and values.  

Global weighting: All markets were sampled using demographic data on age, gender and location so that results would represent the local workforce. Approximately 1,000 working adults were surveyed in all markets except the US, which had more than 2,000 respondents.

The Health on Demand report provides you with valuable insights, actionable steps, and strategies to effectively manage workforce-related risks within your organisation, particularly around employees’ benefits, wants, and needs. Stay ahead of the workforce risk curve and make informed decisions by accessing the report today. Download the full report or explore the infographic.

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