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Webinar

Practical Strategies: Sexual molestation and behavioral health claims in healthcare

Actionable strategies to investigate sexual misconduct and behavioral health claims in healthcare, manage investigations, reduce bias, and resolve cases.

Marsh recently hosted a two-part series on sexual molestation and behavioral health claims in healthcare. This series delivers both a practical investigation framework and behavioral-health-specific guidance for handling sexual misconduct allegations in healthcare. 

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Investigation and Resolution of SML Allegations/Claims

outlines the current liability landscape and walks through a customizable seven-step checklist—immediate response, intake, investigation planning, evidence collection, analysis and findings, outcome/actions, and closure/ongoing monitoring—designed to help organizations preserve safety, protect confidentiality where possible, preserve evidence, and coordinate with legal, HR, compliance, leadership and insurers.

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Understanding Risks and Biases in Behavioral Health SML Allegations

 drills into the distinct risks found in behavioral health—therapeutic power imbalances, grooming, underreporting, memory fragmentation and limited physical evidence—and explains how these factors complicate credibility assessments and evidence collection. Together the sessions emphasize objective documentation, trauma‑informed interviewing, use of trained or third‑party investigators, mandatory reporting and licensing‑board notification, and system-level prevention measures like screening, chaperone policies, and staff/frontline training. 

Why you should listen:

This series pairs actionable tools with context-sensitive best practices that directly reduce organizational risk and improve patient and staff safety. Risk managers, compliance officers, clinical leaders, HR and legal teams will gain an editable, step‑by‑step checklist to operationalize investigations; a clear approach to distinguishing impaired communication from lack of credibility; and specific tactics for trauma‑informed, victim‑centered response in behavioral health settings. The guidance helps organizations avoid the pattern‑based failures that drive high‑value settlements, ensures regulatory and reporting obligations are met, and supports consistent, defensible decision‑making that protects patients, accused clinicians and the institution.

Contact us

To learn more about actionable strategies to investigate sexual misconduct and behavioral health claims in healthcare, fill out the form below to connect with a Marsh specialist. 

About our speakers:

Hala Helm

Strategic Health Care Risk Advisor

  • United States

Robin Bell MBA, RN, CPG

Healthcare Safety Consultant

  • United States

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